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HostMonster Review

  December 13, 2007 • Category: Reviews

General

HostMonster is a newer sister brand to the renowned BlueHost (since 1996). It is owned and operated by the same team out of their offices in Orem, Utah.

HostMonster is geared both towards professional and individual sites with a slightly lower price point than its direct competition.

User experience

Our Host Monster test site showed good response and uptimes.

We were able to perform 6 simultaneous FTP transfers, which makes upload very fast.

  • Control panel: cPanel 11 - Up to date
  • Application installers:
    • Simple Scripts - Excellent availability of recent apps!
    • Fantastico Deluxe - Up to date

HostMonster's skinning is light enough not to get in the way. A handful of promotional items at the top tend to be annoying at first but can be collapsed.

Their proprietary Simple Scripts application installer is currently the best in the industry.

Customer satisfaction

User feedback shows excellent satisfaction rates, especially for those clients balancing the level of support with the lower price point.

HostMonster is also known to have extremely good response times, both by email and by phone. There have been a few hickups at times of rapid growth in the past but it seems HostMonster now has the situation under control and support is back to its highest levels.

Technical specs

  • MySQL 5.0.45 - Up to date
  • PHP 5.2.45 - Up to date
  • UTF-8 and mbstring: supported

Overall, the platform is state of the art.

Section updated April 30th, 2008.

Security

HostMonster is running mod_suPHP and there is strong isolation between user accounts. (FastCGI is also available)

SFTP is not available.

Overall security is good.

Check out HostMonster now »

33 comments

User ratings
5 star:
 
(15)
4 star:
 
(5)
3 star:
 
(2)
2 star:
 
(2)
1 star:
 
(4)
28 ratings
Average user rating:
3.9 stars
(3.9)
Comment from: Conrad [Visitor]
1 stars
Conrad

Because their fees tripled on renewal, I decided to renew for one month to remove my files. Hostmonster renewed the account I asked them to close. They did not renew the account I wanted to remain open.

04/25/12 @ 19:44
Comment from: Conrad [Visitor]
1 stars
Conrad

They provide a good service, but the costs are too high for what you get. I would gladly resign with them except for the fact my costs tripled for renewal.

04/25/12 @ 19:37
Comment from: Antony [Visitor]
3 stars
Antony

I have generally been happy with Hostmonster over the past 4 years, but they just removed an option on CPanel that I use frequently.
I can no longer download backups of individual mySQL databases.

Seems to me that they are getting greedy - selling services, then removing features which they want you to pay for separately.

This is a troubling sign. No explanation, and treating customers poorly.

05/26/11 @ 12:42
Comment from: Eric [Visitor]
2 stars
Eric

Service is OK but the renew billing is big jump That’s big hidden fee you have to face so be careful

11/07/10 @ 07:11
Comment from: Jeff [Visitor]
1 stars
Jeff

I have three accounts with them and all three having several issues with site loading and server. Today, the server where my account is is down since over 3 hours. 99% up time? My ass!
I pay quiet a few bucks to them but I am going to pay a little more and change all my accounts to hostgator. Never had any problem with my site there.

10/25/10 @ 18:37
Comment from: Thomas [Visitor]
4 stars
Thomas

Hostmonster is a decent hosting service for starting up your website. There is no need to buy expensive VPS hosting when your visitor count per day is low.

Though in the long run I havn\’t run into any problems yet, though I cautiously take backups often.

08/15/10 @ 20:21
Comment from: aag [Visitor]
5 stars
aag

I have used hostmonster for 5 years and it’s great. There are 2 things I like about them:

- They give you ssh access to your account
- They have live chat support (which is great if you dont live in the US)

The only thing I don’t like is that lately they are charging for domain privacy(hide your personal information from whois entries)

01/16/10 @ 17:46
Comment from: File Sharing [Visitor]
4 stars
File Sharing

Very reliable for hosting services and the system is updated and secure.

01/13/10 @ 20:55
Comment from: jarrod [Visitor]
4 stars
jarrod

Contrary to the article, SFTP/SSH is available. I just had to send a scanned copy of my ID for them to set it up.

Possibly a change since this article was published.

12/10/09 @ 16:14
Comment from: Safe Weight Loss [Visitor]
5 stars
Safe Weight Loss

I decide to move my older hosting to hostmonster.com. I think this is the best hosting service in the world. thanks.

10/31/09 @ 10:15
Comment from: ken [Visitor]
2 stars
ken

They are nice but when it is time to renew, watch out for higher prices.

09/12/09 @ 02:05
Comment from: GoVegDiner [Visitor]  
5 stars
GoVegDiner

I been here with hostmonster one year, they’re good job, host very fast and security. Thanks.

Be Veg , Go Green.
from Vienna - Austria - Europa

07/14/09 @ 14:44
Comment from: Colombo Business Pro [Visitor]
4 stars
Colombo Business Pro

I host with hostmonster and so far it works well for it and set another 03 web sites.

06/18/09 @ 22:23
Comment from: Juan [Visitor]
1 stars
Juan

I received a call from a customer rep after opening my account, asking for sensitive information like my registered url. When I explained it wasn’t safe on my end to provide this info to any unknown person who calls me on the phone, the rep threatened with deactivating my account (he had a “go ahead make my day” moment). No alternative ways of confirming my account were offered - he just went ahead and deactivated my account. I canceled and requested a refund.

06/09/09 @ 02:41
Comment from: Tom A [Visitor]  
5 stars
Tom A

I switched to HOSTMONSTER.com after being a ViaVerio.com customer for over 10 years. The servers are more stable. Customer service is better and the is unbelievable. I moved 30 domains to them without any problems or hidden costs. I would HIGHLY recommend Hostmonster.com

05/15/09 @ 20:41
Comment from: Holistic Ezine [Visitor]
5 stars
Holistic Ezine

I’ve been customer with Hostmonster not too long about 10 days and I was really impressed with their service. Real person in U.S phone support, easy Cpanel to use. Simple click button to set up. I set up my entire blog not even 5 minutes compare to big boy like godady, take me at least 30 min and then wait for pending approval too. Go for Hostmonster 5 stars +

04/19/09 @ 08:26
Comment from: Matt [Visitor]
5 stars
Matt

Hostmonster is the best

04/10/09 @ 21:03
Comment from: Rick [Visitor]  
5 stars
Rick

I have been with them for three years now and will NEVER leave. We host saveELK.com, HillPartners.org, sirGOLF.com and two others. We sincerely have nothing but praise for this company, best out there by far.

03/25/09 @ 01:30
Comment from: Anup [Visitor]
5 stars
Anup

Host Monster is great

03/24/09 @ 03:42
Comment from: chinapages [Visitor]
4 stars
chinapages

HostMonster is a good host provider.

03/13/09 @ 06:35
Comment from: Karen [Visitor]  
5 stars
Karen

I have never had one issue with hosting at Hostmonster. I recommend them to all my friends. I will recommend HM to future clients as well. In today’s economy,its all about the best bang for our buck, and HostMonster has it going on! They make it easy for the little guy just starting out to find their way in this complex environment.
Thanks Hostmonster!

03/06/09 @ 19:28
Comment from: annum [Visitor]
3 stars
annum

100% good company i have used this company in my ebook site and i have got very good response .

03/02/09 @ 17:55
Comment from: Ed [Visitor]
5 stars
Ed

100% the best company I ever used. I love them , no need to keep looking, even provides me with an ssh shell account and lets me install open source software I wanted. great people, online chat fixed what I hd in minutes.

11/08/08 @ 05:01
Comment from: Steve [Visitor]
Steve

I have been with HostMonster for over 2 years and they have not let me down yet. Since I am very technical, I don’t have any issues in that department. The only issue I would have is with down time, and the down time with HostMonster is minimal. HostMonster is definitely recommended. Good review by the way :)

10/14/08 @ 05:09
Comment from: Jan Itor [Visitor]
5 stars
Jan Itor

I, too, love the ease and power of CPanel, but the recent upgrade to v11 crashed a portion of my site and files were lost in the recovery. The 24-hour tech line is very fast and the reps are very helpful. I’ve been with HM for over 4 years and have had nearly 100% up time until recently, when my site was down for almost 12 hours. I’m hoping these two glitches are just bad luck and not a future trend…

09/30/08 @ 22:25
Comment from: Patrick Fowler [Visitor]
5 stars
Patrick Fowler

Been using host monster for a few months, and it’s perfect. Could not ask for a more consistent, fast service.

09/23/08 @ 14:57
Comment from: Brent [Visitor]
Brent

I have been with Hostmonster for a little less then a year and I just have good things to say. I have been with godaddy and a few others and I am amazed with the quality of customer service.

09/09/08 @ 20:25
Comment from: Ary [Visitor]
5 stars
Ary

hi every body …
I took a hosting account from hostmonster.com and I saw they are the best host provider ever .
I assure U , you cant find better than HostMonster

08/30/08 @ 23:51
Comment from: Bob [Visitor]
5 stars
Bob

We have been really happy with Host Monster. The cost is reasonable, the site is reliable, and the tech support is prompt and accurate. Much of our business depends on the reliability of our site and we have never been disappointed in Host Monster.

08/15/08 @ 00:13
Comment from: Matthew [Visitor]
5 stars
Matthew

I have been selling CGC vintage photos for a while now. Hostmonster has never failed me!! They go above and beyond to please the guest!! Highly recommend!!
Matthew

03/21/08 @ 09:04
Comment from: jim [Visitor]
jim

hostmonster is the best! I have used 3 previous hosting services. Hostmonsters tech support is beyond great. I love em!

03/16/08 @ 04:52
Comment from: Michael [Visitor]
Michael

I have used HostMonster for about 2 years. They have great customer service and I get to speak to a live person which is important for me. The CPanel which are used for their sites are easy to use and I have no complaints.

I use Joomla for some of my sites and they work very well with HostMonster and if any MySql problems should occur they correct them quickly.

02/22/08 @ 14:04
Comment from: Thom [Visitor]  
Thom

I love Host Monster! They might cost a little more than other hosting places but I have found that it is way worth it! Not only does Host monster have all the space, email addresses, and bandwidth you would ever want or need but it also has every feature you could ever need! Its a little overwhelming at first but once you spend a little time on it you will realize how truely amazing Hostmonster is. Feel free to look at my site http://www.goginga.net

01/19/08 @ 00:37

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