General
InMotion hosting has been providing businesses with web hosting since 2001 from their offices in Los Angeles, CA and Virginia Beach, VA. They do not outsource tech support -- all support is done from their Virgina Beach office.
They are the only host in this price range to give you the option of hosting from two geographically different data centers - one in downtown L.A. and the other just outside of Washington, DC.
Having the option to choose a datacenter near you can save you a lot of time if your business heavily relies on interacting with your website backoffice during the day.
InMotion's position is definitely oriented towards business hosting rather than personal web hosting. They offer the whole range of hosting plans from starter shared hosted plans, to virtual private servers to dedicated / managed servers.
User experience
[stars:5] Our InMotion test site showed to be very responsive.
We were able to perform 10 simultaneous FTP transfers, which is outstanding and makes site maintenance extremely fast.
InMotion uses the industry proven cPanel architecture. No surprises there. The default settings allow for good operation without running into annoying limitations.
The default settings allow for reasonable operation without running into annoying limitations.
Customer satisfaction
[stars:5] Our satisfaction surveys show that what their customers appreciate the most is the quality of the tech support.
This concurs with our own findings that InMotion Hosting focus on the latest proven stable version of server software components in order to provide their clients with the highest stability and a seamless experience.
We have also noticed that InMotion was rated "A+" by the Better Business Bureau (L.A.) which is excellent and sufficiently rare in the hosting industry to be noted.
Technical specs
[stars:5] Overall, the platform is pretty cutting-edge and also offers free SSD drives which are much faster than the traditional hard drives used by most other hosting companies.
- PHP security: Very Good (suPHP)
- GD library: Up to date
Section updated in March 2017
Security
[stars:4.5] Overall security is good.
SFTP is not available but FTP over TLS/SSH is supported, which provides equal levels of security.
4 comments
Comment from: Parker Visitor
Very satisfied with InmotionHosting.com! They are always courteous and professional. They have always been able to resolve any issues I have had quickly. Excellent service and very dependable. I highly recommend them!
Comment from: Claudio Visitor
I have been with InMotion Hosting for over 10 years now. Not once have they given me a reason to leave their services. They have always answered all my queries in a quick, simple manner and their service is unparalleled. I never had any interruptions to my service and therefore I will be always loyal to them as they have to me.
Comment from: DP Visitor
inmotionhosting is one of the greatest companies, with smart offers and an excellent Service! I am glad to be with them!
Comment from: Felipe Jimenez Visitor
Excellent support! I have a basic plan but they provide support and accompaniment to put your website in excellent condition. My website is now better positioned in google, thanks to the support I received from Inmotion Hosting. There are things to improve, but it is like any hosting company. You must do your part to keep your site in great condition and Inmotion will help you optimize it in the best possible way. Very good attention!
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