Comment from: Mike Price [Visitor]
I have several accounts with IMH and the support is generally fantastic.
The live chat service normally responds within seconds rather than many minutes like other providers and if the live chat team do not know the answer they will escalate to another tier or raise a ticket to support.
Keep up the good work!
Comment from: Giovanni Naclerio [Visitor]
I woul like my best compliments for the excellent support by Alicia H.
Tks a lot for your support
Comment from: Jose Bolanos MD [Visitor]
I have been with inmotion hosting for the past 10 years and have seen a significant improvement in their ease-of-use. Your support has been five star and commendable. I am very pleased and would recommend them for your hosting needs.
Comment from: Mike [Visitor]
These guys are awesome. Not only has there service grown with my small web design company over the last 2 years, but when I finally ran into an issue regarding a technical issue, I was met with a pleasant and capable employee who had my problem solved within a matter of minutes.
Big thumbs up to these guys!
Comment from: Wayne Clavering [Visitor]
Yet again, my great decision to use InMotionHosting for my provider has been validated.I was in a stuck spot with email for one of my clients and Alex K was extremely quick at getting to the bottom of the issue and resolving it. It’s clear, these guys know what they are doing.
Thanks again Alex and InMotionHosting!
Comment from: Kurt [Visitor]
Edward P helped me VERY PATIENTLY through a very unusual problem of a temporary dynamic blacklisted IP which caused me not to be able to access my addon domain. After multiple tries of different techniques, when I followed his last instructions, my problem was solved. He was patient, coupled with web template tools he sent me to follow thru, it was smooth and guided. I am very satisfied customer.
Comment from: Kerri-Anne [Visitor]
I was pleased to work with InMotion Hosting’s customer support, they were quick, helpful, and articulate.
Thank you for providing the professional assistance!
Comment from: Michael [Visitor]
Ed P. gave me great service today. He fixed my login problem and provided me useful information about how to optimize Wordpress so that I don’t have resource usage problems. InMotion is always so great with customer service!
Comment from: Faruk Bursal [Visitor]
I recently had need for Tech Support because our site
had been hacked.
I had a very positive experience overall. The phone was answered quickly (despite the obligatory “high call volume” message), and I got to speak to a live human being who was a native speaker, courteous, and capable. This is a rarity in today’s world, and is the principal reason why our site is hosted by InMotion.
Comment from: Beth Hawkes [Visitor]
Very happy with the customer service! As a new blogger, and non-techy person, I was initially very needy and they gave me all the support I needed! The person on the phone had very good phone etiquette and persona.
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