Comment from: Rusty Visitor
I gave them a star because there’s not choice to give them no stars! See the other comments - I had those issues too. I am pretty sure that they’re based in India - and that would explain it all… I’ve been living in India for a year and their attitude is typically Indian. Take what they can get, give as little as possible in return and always agree that they ‘will’ do something. ‘Will’ being in the future, kind of like the Mexican ‘manana’… Tomorrow NEVER comes… because tomorrow they STILL say they ‘will’ do it.
And they only THINK they speak English - but the words and sentences have different meanings. To put it in words they will understand: Your service is terrible and needs improvement. DO THE NEEDFUL.