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WebHostingHub Review

  June 23, 2010 • Category: Reviews

General

WebHostingHub is a top hosting company in the budget category.  They are completely US based with technical support, sales, and customer service done from their office in Virginia. In addition, they have two data centers, one in Ashburn, VA and one on the West Coast in Los Angeles, CA.

All of their equipment is very modern, some of the largest and fastest machines of any hosting company we reviewed. Our tests showed exceptional response times and top uptimes.

Technical specs

  • Linux-based platform (This is good for security. Don't worry, the fact that your own OS is Windows or Mac OS X is *not* an issue)
  • MySQL 5.x - Up to date
  • PHP 5.x - Up to date
  • UTF-8 and mbstring: supported
  • Dual Quad Core Xeon Servers
  • RAID 5 Drive Protection
  • MySQL Caching for exceptional database speed

Overall, the platform is new, modern, and really fast. (Section updated June 15th, 2010.)

Performance

A ping test from our servers on the East Coast, USA gave an average of 29 ms, which is really fast. The ping test measures the amount of time for the packets to go from the testing monitoring location to the host tested (the lower the number, the faster - you typically want a number below 100 ms).

We were able to perform 10 simultaneous FTP transfers, which makes uploads very fast.

  • Control panel: cPanel - Up to date
  • Application installer: Fantastico Deluxe - Up to date

Security

Web Hosting Hub is running mod_suPHP - strong isolation between user accounts.

SFTP is also available for Secure FTP file transfers.

Overall security is excellent.

Customer Support

Web Hosting Hub offers 24/7 support via email, chat, and phone from a US staff. Unlike many of the other hosting companies out there, they do not outsource at all.  They also have a really complete video tutorial system for common questions and answers.

Customer Satisfaction & Guarantees

Web Hosting Hub has one of the best teams out there. Their people are friendly and expert, look for this company to impress you every step of the way.

No matter what, they offer a 90 Day Money Back guarantee so you can try them out with no risk.

Conclusion

Web Hosting Hub ranked high for us on ease of use and technical support. Combined together, they can help to get your site up and running fast. With the highest level of service on a budget hosting plan, we recommend Web Hosting Hub for the budget minded shopper that needs quality as well.

Check out WebHostingHub now »

12 comments

Last 1 years
5 star:
 
(6)
4 star:
 
(1)
3 star:
 
(0)
2 star:
 
(1)
1 star:
 
(0)
8 ratings
Average user rating:
4.5 stars
(4.5)
Overall user ratings
5 star:
 
(7)
4 star:
 
(1)
3 star:
 
(1)
2 star:
 
(1)
1 star:
 
(0)
10 ratings
Average user rating:
4.4 stars
(4.4)
Comment from: Alex Lee [Visitor]
5 stars
Alex Lee

Great service! Fast, detailed and with initiative. Thumbs up.

12/29/13 @ 05:09
Comment from: Tim [Visitor]
Tim

I have 2 accounts with these guys.One got hacked and the hackers affected all the sites that were hosted (about 5 of them). I had the backup service, which is $10p.a. i think, so just by going on to chat, they fixed all my sites back up. Was quite happy at how easy it was. Would recommend

11/28/13 @ 01:43
Comment from: Lewis [Visitor]  
5 stars
Lewis

I am a designer but I’m not so great when it comes to coding or understanding domains, ftp’s and basically any hosting functionality and lingo. Since I have been with Webhostinghub their tech support has been superb, I can’t praise them high enough. There hasn’t been any issues(from the simple to the intense) that they couldn’t resolve for me quickly and efficiently. They did have a spat of chat session issues where the sessions would close which was frustrating but this hasn’t happened recently. I’ve had no down time on any of my domains and I feel the yearly cost for this service is very reasonable. I’ve been with them for 3 years and I will continue many more if they keep up this service.

11/23/13 @ 12:11
Comment from: Susie [Visitor]
5 stars
Susie

I was having trouble publishing my updates to my website. I kept trying, but could not get the system to accept my changes. I contact Tech Support let them know what the problem was. Within an hour or so, they contacted me for information on the website. They looked into it; fixed the problem and now my website is correct. Tech Support, especially Matt G., were very professional and knowledgeable about website problems. Thank you very much for your expert knowledge.

11/21/13 @ 19:02
Comment from: Linneah [Visitor]  
5 stars
Linneah

I have used web hosting hub for the past year and have never had an issue. I recently was changing the format of the website to wordpress and ran into an issue. I was worried that webhostinghub would say the issue was with wordpress and not help me but when I contacted support they quickly helped me fix the issue (even though it was not an issue with webhosting hub). I really appreciate this type of service.

11/21/13 @ 14:52
Comment from: John Landt [Visitor]  
5 stars
John Landt

Hub’s online technical support is fabulous! It’s the reason I’m still with them! Hub’s support team is honest, professional, and quick to support all of my technical needs. I highly recommend them

~ John Landt

11/21/13 @ 03:27
Comment from: Shane Granger [Visitor]
5 stars
Shane Granger

I am an intermediate user… not an expert. I’ve been with WebHostingHub for over three years and host over a dozen websites with them. When I screw something up, I can talk to someone on the phone (so far without waiting at all)! Don’t get me wrong I can chat with them on the net or do email… but when I call, they pick-up! I don’t know how many languages they speak, but English is REAL English and they have never talked down to me… No matter how stupid I am!

11/20/13 @ 23:32
Comment from: Sonia [Visitor]
Sonia

the chat is excellent and very helpful and people attending are really efficient thank you very much

11/20/13 @ 16:30
Comment from: Christine [Visitor]
Christine

I have contacted Webhosting Hub support services several times and every time they have been helpful and walked me through the process of fixing my problem. Great job to the customer service Reps.

11/20/13 @ 16:01
Comment from: shazza [Visitor]
shazza

I have always found webhosting hub to offer very friendly fast efficient service and would recommend to anyone

11/20/13 @ 06:00
Comment from: Lela [Visitor]
2 stars
Lela

I don’t know if the other reviewers are legit or not, but I have problems with the Tech Support. They are tryi8ng to find their way in the darkness when it comes to WP. One person corrects the previous one’s mistakes and nobody can fix anything at the end.
I am on my way out of here.

07/16/13 @ 23:53
Comment from: Najbolji web hosting [Visitor]
4 stars
Najbolji web hosting

I used to have WebHostingHub services. Those are great! Perfect support 24/7 through email!

12/16/12 @ 13:13

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