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iPage Review
General
Originally founded in 1998, iPage started as a full web solution provider based in Burlington, MA. But after 2000, they put their activities on hold to restart as a 100% web hosting company in 2007. With a leading team composed of the top men in the business and an aggressive hosting plan, iPage has made a powerful come-back.
Today, iPage's platform serves over 1,000,000 web sites and they are one of the top well known brands in the web hosting industry.
- Founded: 1998 - switched to 100% hosting in 2007
- Owner: EIG (Endurance International Group)
- Founder and CEO: Thomas Gorny
- Office location(s): Burlington, MA
- Data center location(s): 2 in Massachusetts
iPage offers a single all-in-one hosting plan -- in the Standard / Shared web hosting category -- which includes everything most individuals and small business need.
Green / Environment focus
iPage is also seriously involved in the Green Hosting initiative: in order to minimize their carbon footprint, iPage purchases Renewable Energy Certificates (RECs) to cover the usage of electricity for their servers and offices. Relying 100% on wind energy, iPage offsets an energy efficiency comparable to planting 2,390 acres of trees.
If you want to support the green hosting initiative, iPage will give you your own Green Badge to place on your web site. This can be an asset for your business and attract more customers.
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Standard / Shared web hosting
iPage's all-in-one shared hosting plan combines the best features in the industry with, probably, the lowest price point we observed at this quality level.
Features
As is standard now, you get "unlimited everything":
- Unlimited Disk Space
- Unlimited Bandwidth
- Unlimited domains
- Unlimited MySQL Databases
- Unlimited e-mail addresses
- Intuitive site builder (drag & drop) with large database of free templates
Easy web application installer including:
- Blog (WordPress, b2evolution…)
- Photo gallery (ZenPhoto, Coppermine..)
- CMS (Drupal, Joomla!...)
- Forums (phpBB…)
Control Panel
iPage has a custom built control panel called vDeck that we found very intuitive and easy to use -- actually even easier than the widely spread cPanel many other hosts would provide.
For example, creating new MySQL databases is significantly easier with vDeck than with cPanel.
Security
iPage provides all the security features that are state-of-the-art in today's web hosting services. These include the following:
- Access & error logs - these allow you to check exactly what is going on on your site;
- 24x7 controlled monitoring - so that if any problem ever arises, it is detected immediately by the iPage technical staff;
- Nightly backups - so that in the worst case scenario, including if you overwrite your own files by mistake, you can always go back to yesterday's version of your site;
- Power back-up - so that your site keeps running in case of a power outtage,
- Free Advanced Security Suite - for additional security control.
Performance
iPage puts a lot of effort on reliability and security. They announce an 99.99% Uptime Guarantee. We have, indeed, not experienced any downtime during our tests.
Our tests also showed fast response times from their servers at any time of the day and on any day of the week.
Customer Support
iPage's customer support is among the best found in their hosting industry segment:
- Available 24x7
- North American phone support (under 2 minutes wait time)
- Live chat (instant response)
- Support ticket system (2 hours response time)
Customer Satisfaction & Guarantees
iPage is so sure of their customer satisfaction rate that they can offer an "Anytime Money Back Guarantee" which, indeed, makes them a very safe choice to try if you are new to wbe hosting and not exactly sure where you're going.
- Anytime Money Back Guarantee
- Uptime Guarantee: 99.99%
- Award winning phone support
Conclusion
With their all-in-one plan at an excellent price, iPage is perfect for all personal and small businesses needs. And with its anytime money-back guarantee, you can try it out without ever feeling tied-up. Check them out today!
5 comments
Last 24 months
| Overall user ratings
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I have worked with iPage and various other big name web hosting and multi-service providers. They are BY FAR the best. I am not a programmer, I’m a small business CEO who needed a well-designed website, dependable hosting and customer service, and ecommerce. I have been pleased and satisfied every single time I needed help or wanted to add or change my service or my sites. Their staff are professional but friendly, and I never have to wait too long to speak with a human being. I’m happy and I no longer worry about whether I chose the right company – after working with several, some more expensive, some less – iPage is my choice.
I used ipage and think there services and costs are pretty good. There are many people out there now searching for wordpress themes and not may hosting providers support it. ipage supports it without any problems.
Don’t you have anything lower than poor? iPage has been charging me $100 a month for 9 months to develop a website on a domain that I had asked to be removed as a domain name from my account 9 moths ago. They mistook that as a request to “please charge me another $100/month to do absolutely nothing to build a website on a domain I didn’t even think I owned anymore. They admit they have done zero work, that they had the domain listed as cancelled, yet from that somehow assume that I would like a website developed for this. I offered to compromise and allow that it would be possible that I could use another site, if they were willing to apply the funds to a different domain. The agent I spoke to kept putting me on hold “so she could speak with her supervisor” when I asked for his name I was told. “he doesn’t have one". Well credit card company will claw back as mnuch as possible.
I am a self styled Website Developer that started with such dinosaurs as Trelix-Web Builder, Angelfire templates and writing content using h3 tags and img tags and href inks tags to get what I believed was my true product (my writings and my pictures) out to the world:
Now I am beginning to catch on to the new tools and open source coding. Blue Host is an amazing and powerful web hosting environment, which I have not yet mastered.
I imagine this site I-Page hosting perhaps alongside with site cloud, as possible new environments to bring media to. Its a great review and a very simple response form.
Thanks for the informstion.
Stephen C. Sanders
PS: I am seeking to create meaningful business relationships with others who have similar goals on the world-wide web.
iPage hosting service does not support InnoDB engines on SQL databases. This brands poorly shares server resources with peers and business. Customer service is very limited, while updating or refreshing content is sluggish. Popular CMS support is poor. PHP and general server performance is mediocre.
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