InMotion Hosting in Web Hosting Selection

InMotion Hosting

InMotion Hosting

$ 4.99/mo

Control Panel: cPanel
b2evo quick install: (Softaculous)

Business host

InMotion Hosting

Backups included
3-month money back guarantee
Ubergeeks will miss a few things (Node.js, SFTP).
A very well rounded plan for small sites, including business sites. Can be used long term.

Click here to get the Special Price!

« Your web site deserves the best. Our easy to use business class web hosting combines all the features you need with top technical support, enterprise hardware, and our corporate commitment to quality.

Free SSDFree Setup1 click b2evo install90 day Money Back Guarantee • Award Winning 24/7 Support • Business Class Email • Detailed Site Statistics • Easy to use Control Panel

Our certified technicians will help you every step of the way. Rest assured, you will get the best quality hosting from InMotion - even if you are shopping for "cheap hosting". »

Current Prices and Promotions for InMotion Hosting Updated daily!
Selected hosting package: Launch
Payment planMonthlyTotal price
12 Month Contract$ 6.99 /mo$ 83.88
24 Month Contract$ 5.99 /mo$ 143.76
36 Month Contract$ 4.99 /mo$ 179.64

Click here to verify and obtain the best price now!

InMotion Hosting details & alternatives

InMotion HostingA2 Hosting
Hosting Company
Package NameLaunchLite
Positives Backups included
3-month money back guarantee
Excellent platform technology
Choice of datacenter
Very transparent website
Negatives Ubergeeks will miss a few things (Node.js, SFTP). Automatic daily backups not included (available as upgrade)
SummaryA very well rounded plan for small sites, including business sites. Can be used long term.This plan is downright excellent with one exception: you'll have to rely on manual backups or upgrade to get automated backups. Active b2evolution support.
Pricing breakdown
Pricing breakdown
Hosting Company
Best price for you $ 4.99$ 2.99
1 Month (Trial) N/A$ 10.99
Monthly for 12 mo $ 6.99$ 6.99
Monthly for 24 mo $ 5.99$ 4.39
Monthly for 36 mo $ 4.99$ 2.99
Renewal Price (1 mo) N/A$ 10.99
Renewal Price (12 mo) $ 8.99$ 8.99
Renewal Price (24 mo) $ 7.99$ 7.99
Renewal Price (36 mo) N/A$ 7.99
Renewal Price Max $ 8.99$ 9.99
Best price HOWTO click to get
promo price
Use code
Money Back
90 daysAnytime!
Domain Pricing
Hosting Company
Use existing domain
Register new .com Free$ 14.95 /yr
.com Renewal $ 15.99 /yr$ 14.95 /yr
.com Privacy $ 12.99 /yr$ 9.95 /yr
Hosting Features
Hosting Company
Disk space UnlimitedUnlimited
SSD Disk
Sites per Account 21
Alias/Parked Domains 625
Subdomains 255
Max DBs 25
Free SSL
Let's Encrypt
Auto renew

Let's Encrypt
Auto renew
SSH Access
Cron Jobs
Included backups (daily)
Backup UpgradeUpgrade to higher plan
Email features
Hosting Company
Email accountsUnlimited25
Email aliasesUnlimitedUnlimited
Email StorageUnlimitedUnlimited
Network Features
Dedicated IP$ 4.00 /mo$ 4.00 /mo
Datacenters in USA22
Datacenters in Europenone1
Datacenters in Asianone1
Green energy
CO2 offset by
Green Rating
Transfer/Migration service
full site +
Panel settings / email

Domain only
Hosting Company
Control PanelcPanelcPanel
Advanced b2evo supportN/A
Shared OSLinuxLinux
PHP 7 5.4, 5.5, 5.6, 7.0, 7.1 or 7.2 (Choose Your Version)
Python 2.6, 2.7 or 3.2 (switch as you wish)
PERL 5.10
MySQL 5.6
PostgreSQL 9.6


User ratings
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92 ratings
Average user rating:

Comment from: Hanne Biehl Visitor

Hanne Biehl

I am a new customer at the webhosting company InMotionhosting.
I am from Denmark and usually I chose a local webhosting.
But Itook the change choising ImHosting.
And what a good choise!
Instantly the new website is working perfect.
As I wanted to change my domain name I had a chat with the support. They help me within 10 minutes; the employee, Colton, was polite and let me now how long to wait, what was going on, so I felt very comfort.
Finally I got a goodbye in danish - which show me capacity and humor and real beings behind the monitor.
I lokk forward to further cooperation.
Best regards
Hanne from Denmark

Comment from: Kurt Visitor


Kenneth was VERY helpful. He was knowlegeable. Was able to identify my problem and resolve it without delay. I am very happy in one enquiry my problem was solved. Thumbs UP once again for Inmotion Support Services.

Comment from: Kevin Candee Visitor

Kevin Candee

I ran into a small technical issue this morning, and contacted Technical Support by chat. I was surprised that they answered within seconds! Kenneth B. was the technician and quickly solved the issue that I was having. It is the first time I used technical support and was very pleased to see how prompt InmotionHosting is.


Comment from: Luisa Visitor


Allways give me a very good support, the time for response in the chat sometimes it’s a little slowly but for the rest it is so good. Very friendly and response all of my questiones.

Comment from: Olaf Visitor


One thing is for sure with them - Their support is absolutely amazing! Their prices could be a little lowef but it is really nice that b2evolution offers such a great discount with them.

Comment from: adma Visitor


i was with inMotion for few years, i move to iPage, iPage is the worst company when it comes to customer service and any problem with your site they charge you to fix it!
inMotion had a great customer service but when i decided to comeback, i paid in full for three yrs, i was told the migration process is free if it’s under 5gb, my sites were .95, i was ready to point my domain to their servers then they decided to charge me $40!!
they said that iPage didn’t have full cPanel, they knew that i was with iPage and what i had exactly!

Comment from: Ovidiu Visitor


Very complicated and cumbersome site builder.
Multiple passwords to manage multiple aspects of the site.
The site has reverted a couple of times to the prior version and it took a while to get them to fix it.
The templates are very hard to customize (at least the ones I used).
I’m in search of a better hosting.

Here’s my site:

Comment from: Gil Helland Visitor

Gil Helland

In Motion Hosting’s technical support get the job done - time after time in my case. They continue to be dedicated, professional and polite. They have the answers too, which is the main reason I was calling.

I’ve been with IMH for about ten years and don’t see that ending anytime in the future. Whether I need help with my site, WordPress or a setting, they are there for me and can be counted on.

Thanks IMH!

Comment from: Gil Helland Visitor

Gil Helland

I continue to be amazed at the technical support In Motion Hosting provides. Over the past ten years I’ve called numerous times and the service is outstanding. Through the years the support has improved as they’ve modified and tweaked procedures.

I’ve always been treated with respect from polite and professional individuals.

My last encounter lasted less than two minutes. The tech zero’d into my problem and stayed with me until it was fixed. This dedicated service is only one of the reasons I am a customer of In Motion Hosting - probably for life.

Thanks IMH!

Comment from: Bianca Visitor


Christopher R was very knowledgeable and patient during our chat today. Thank you for having helpful employees!

Comment from: Diego Visitor


Great after sales service. Less than 5 minutes to receive a reply (real one, not the typical pre written ones) and my issue was solved.
Highly recommended!

Comment from: Hayato Tanaka Visitor

Hayato Tanaka

Customer service is very, very good! InMotion is probably the only provider where I could pick up the phone and confidently know that someone will answer my question quickly.

Great email response time too.

Have had my websites up and running with no downtime or lag for years now.

Thanks for being extremely reliable InMotion you guys are the best.

Comment from: Tricia Simpson Visitor

Tricia Simpson

Wow. I too am surprised at the inmotion comments. I cancelled with them effective today. Let me first say. Their technical support is far and beyond excellent with knowledge. However, you can speak greek to me and it will be impressive. Most importantly it was site, needs and user friendly also that was important. By far was the worst experience for me. Instead of walking me through the process, they used the most technical mumbo jumbo that you would need a scholar major with computer technology to understand. Trying to get them to understand the way they spoke they might have as well went to the barn to told instruct their animals to perform the task of setting up a web site. Not a user friendly site at all in my humble opinion. When trying to get a point across it was difficult for them to understand an issue because of this. So while they are there jolly on the spot, for all those who understand the computer lingo I would top rate them. For the common person. Wayyyy too technical.

Comment from: Akanksha Visitor


They provide fantastic customer service round the clock and also the site’s response time is also very fast. Their prices are also very reasonable.All in all it is good.

Comment from: Derek K. Visitor

Derek K.

When I first moved our website over to InMotion about 18 months ago everything went smoothly… I had been running it on my own servers but didn’t want to hassle with potential power outages, network issues, etc. Since moving it over, I’ve had “massive DOS” attacks (according to InMotion) which made them take down the website until I “fixed” it. How the heck can I fix DOS attacks? Then, yesterday I received an email stating that our website experienced huge “usage” spikes which caused the processor to spike… this from a server that has about 3000 unique visitors a month with about 300,000 page hits (not much download activity), and only serves information. I found that email interesting since they said I would be better served on a VPS or a dedicated server - obviously a much more expensive option.

I told them that I will be taking my business elsewhere if they continue to be “unfriendly” toward small business accounts.

Comment from: Bill Tierney Visitor

Bill Tierney

I had some trouble getting my smartphone to set up my email from Inmotionhosting. The service rep replicated my situation with a similar phone at his location, figured out the problem, then got back to me with the solution. Problem solved. I am quite satisfied.

Comment from: Cristina Visitor


FANTASTIC!!! The InMotion assistance was great, I’m really enthusiast about them!
I’m not american so my english is poor, but they’ve helped me with kindness, calm, and great care. Their chat is a useful instrument to receive help 24/7, I’m really surprise by their quickness, in my country it’s not like this, my problem was solved in few minutes by them!
Thank You, five stars are due, even 10!!!

Comment from: Albert Visitor


InMotion…using them for my second website . The second one looks as good as the first one I did in January 2011. Their SiteBuilder is very good for the novice or somewhat experienced user. Prices are very good with “up time” as good or better than most of the competition. Support? None better. I always get fast responses without canned answers to my problem. I am never directed to view some video to see if I can figure out my own solutions. Only after they fix my issue will they offer some areas to review. Overall; excellent value with great support.

Comment from: Mike Visitor


I have been using InMotion Hosting services for over five years now. I have 15 plus domains and have recommended them to many friends and colleagues. In that time I have experienced virtually no downtime (on shared server). Also, their servers are very responsive to well designed and scripted websites.

Every time I use their chat or phone support system, I get an immediate response, a knowledgeable staff member and prompt, concise service. In this technological age with so much national and international outsourcing in the support field, it is very refreshing to get this caliber of service.

I would venture to guess that I have used their support service upwards of twenty times and have never had an issue. Normally its something very simple on my end. Every once in a while, it’s a little more technical and takes a little longer with more steps, but we work cooperatively to resolve the issue.

I can also remember a few times where the support staffers sent me links to information to better my sites functionality and further my education on certain subjects. That is far above par in my book.

So thank you for all the effort you have put into creating a great support program and staff! Keep up the great work.

And to Mr Nisbet: Not everyone is as smart as you appear to be. sometimes we need some help.

Comment from: Peter Nisbet Visitor

Peter Nisbet

I am bit confused with all these great reviews for InMotion. The vast majority are about the company’s great support. If the service is so great, why the need to use support? Either things are going wrong or the package is not sufficiently intuitive, and is difficult to set up - which is it I wonder?

Sometime great reviews like this can have a negative effect, so I am still looking for a good, solid hosting service that is not Hostgator.


Comment from: Heasy Visitor


I chose inMotion Hosting because I like invest money in long patnerships. I never ask much but when I ask I like quick answers, precise and professional. The money are well used with this host. Actually they give to me more than what I need but I am looking for the future and I want be ready.
Thank you for help with b2evolution.


Comment from: Ronnie Visitor


I have been with Inmotionhosting for about a year. Their support has always been helpful and the wait time is minimum. Although, their prices may be on the high side, if you want value, you have to pay a little more. Overall the best is not bad, the service has been very good and the up-time is good too.

Comment from: Nitin Visitor


Inmotionhosting claim 99.9% uptime on share hosting on sale page, but after buying plan I got 16 times down time in a weak.

When I complaint the issue with website monitor report they said to upgrade VPS for better uptime, their is no uptime guarantee on shared hosting plan.

When you buy shared hosting on inmotion, you will get good service for 3 month, after they will send you a “Server shift” email and transfer to another server where you will have downtime

Comment from: Masudur Visitor


I am very pleased with the quality of service received from Inmotion,Customer service is excellent. Much appreciated.

Comment from: Bill Rowland Visitor

Bill Rowland

My experience has been wonderful, all of the reps have been filled with great customer focus and service. So far I have not had any issues with the move. It was funny, I needed to chat with my old company about the authorization number. I started a chat with my old company and was waiting, had a question from InMotion and started a chat with them. I was done chatting with InMotion before the rep was ready from my old company. Now InMotion has service!! Thank you InMotion.

Comment from: Alex Campean Visitor

Alex Campean

Fast and technically competent support. Resolved issue in less than a minute.

Comment from: jennifer Visitor


InMotion Hosting is great! Their support team is quick to respond and they explain things in terms that even a non-techie like me can understand.

Comment from: Liza Visitor


InMotion’s technical support is excellent! The techs are friendly, but more importantly, they’re knowledgeable. Good tech support is very difficult to find and InMotion’s support is a large reason that I continue to recommend them. Another bonus is that phone wait time is short.

Comment from: Matthew Visitor


I spent a lot of time researching our new hosting service. Ended up selecting InMotion. Currently moving our old site to InMotion and had a few questions for Tech Support. Used the chat option and found the process to be very fast and very efficient. The technicians were very helpful and 100% accurate with their advice. Also, the servers at InMotion are very fast (FTP, mySql, PHP, Web). Very happy so far.

Comment from: Durga Walker Visitor

Durga Walker

I’ve been doing business with InMotion Hosting on and off for the last seven years, when my husband and I first started building personal websites and calling constantly for help from Europe. The tech support at this company is superb. Every single person I’ve talked to has been respectful, helpful and excellent. Thanks, guys. You’ve put up with all my inane questions and understood everything I tried to explain. I can’t even imagine using another firm.

Comment from: Joe Stenhouse Visitor

Joe Stenhouse

In Motion Hosting’s User Interface is horrible. It’s lacking the most basic of function such as a proper DOMAIN CONTROL. They have admitted to me many times that it is lacking. If I want to request a transfer I have to email them requesting this lol? Even to purchase an SSL you have to EMAIL THEM? It’s ridiculous. They ask you to send an email with your original account password in the email? This is the most basic of NO NO’s in password security and they have been getting away with it for a long time. Why do I use them? I use them because their servers are blazing fast.

Comment from: Ben Vaughn Visitor

Ben Vaughn

I am new to inMotion, so this review is for rather limited exposure to this hosting company.

I am very happy with inMotion as a server. I was primarily looking for a speedier server than what I had previously on a shared hosting service. I am actually encouraged by the fact that they are not the cheapest deal on the block. They also limit the amount of sites you can host in your account, which I view as a plus.

The speed of my Drupal site has been markedly increased here at inMotion.

As for the numerous times I have inquired of the support department, they get a 10, 5 stars and a thumbs up.

Now, I do reserve the right to complain later on if they give me basis to do so. But so far I have no complaint. They are what I had hoped for, and in so being, have actually exceeded my expectations.


Comment from: Nimmi Visitor


Great Tech Support:

I am a developer. I had few questions and some doubts
about cURL.

I contact Technical support using live chat.

An expert call John Paul B came to help me.
Wow! he knows what is he talking about.

He answered to all my questions and explain everything
very clearly.

I was amazed by his knowledge.

Some of my clients use different Hosting services.
I will ask them to change to inmoton.

Thanks John Paul B

Comment from: Steven Braun Visitor

Steven Braun

I have a VPS with 50+ sites on it and so having a good tech support is essential. Im not a server guy. I started to get some sites popping on and offline and got a quick, helpful response when I called. I spoke to Yuriy S and he found out quickly that I have 1.4 Million inodes on the server. He fixed it while I was on the phone and the sites all came back.

This is my general experience when calling support for help with Inmotionhosting. I cannot say that about others I have used like FatCow and Dreamhost. I also got the same great service when I was on a shared server.

Keep up the Great work.

Comment from: Roger Maycock Visitor

Roger Maycock

Inmotion Hosting has been terrific for our business. Uptime is very high (as one would expect) and customer service has been very cordial and responsive. Their design services division just completed our new website and, again, we are very pleased.

Roger Maycock, MountainCrest Communications

Comment from: Hardy Visitor


I found InMotionHosting through a rating firm about four years ago after several bad experiences with other hosting firms’ VPS services. Since then, downtimes have been minimal, and telephone/chat service has been excellent. I run several Drupal sites (6.x and 7.x), and staff have always been patient in resolving server-side issues with modules (such APS support). Recently, Jason Hong helped me find a rapid solution to an .htaccess issue. Saved me a lot of time. Kudos to an excellent staff team!

Comment from: Maggie Lukowski Visitor

Maggie Lukowski

I would like to send appreciation to Edward M and Tim E who helped us with questions about purchasing a new domain and information about the additional security coverage. They also sent us information on how to add our new domain to the existing domain and answered questions when we called back on this process and helped us with a few other questions in different areas. I will continue to recommend Inmotion to my friends. Their support staff is easy to talk to, especially considering we are novices; and they made us feel very comfortable.

Comment from: Gary Silverstein Visitor

Gary Silverstein

I have been with inmotionhosting for many years and have several of my own domains hosted by them. They have always stepped up to the plate when there have been any questions or problems. They are the best host I have placed a domain on and their uptime has been phenomenal. Tech support has always been top-notch and always willing to help. I am not a professional web-master, but they helped me get started with a WordPress blog hosted on my website, and have helped and coached me through email setup and any questions, and been very attentive at follow-up. I recommend inmotionhosting to anyone wanting to get great hosting for their website!

Comment from: DJ Visitor


I had a couple of questions and asked them through their online chat support. NO waiting and I connected up with a real person - NOT some cue. As soon as I asked the questions they were right back at me with the answers - the CORRECT answers! These people take ownership and pride in their work. Job well done people!!

Comment from: Elisabeth Visitor


I am very happy with Inmotionhosting. Their customer service is amazing and they always do their best to help.

For those wondering if they are worth the extra bucks, Absolutely yes! There is nothing like excellent customer support.

Comment from: Rebecca Burrell Visitor

Rebecca Burrell

In Motion consistently has the best tech support I’ve ever encountered. With one button click, I was instantly chatting with a friendly, knowledgeable real live person, and two minutes later, I hung up with my problem solved. (Not only that, but it was a third party tool I was trying to install - I’m pretty sure most other companies would’ve told me it wasn’t their problem.)

Very happy customer! Recommend them without a single reservation.

Comment from: Joe Jobson Visitor

Joe Jobson

Looks like the reviews were written by the IMotion Staff, Thats a shame, i now have to look else where.

Comment from: sabah Visitor


Reading from the beginning of the reviews it sounds like the company is posting comments to give himself better reviews. Also majority of the reviews are about customer service .. those that sound real are those who are complaining about the company or asking question. I was looking for reviews of the website its self but since there are so many useless reviews I would have to look else where. My the way in most comments people posted about yahoo, and other web hosters, calling them crap or stating that they are no good is not going to sway a college grad.

Comment from: Claude Malagoli Visitor

Claude Malagoli

I’ve been with Inmotion hosting for a number of years now.
Their services and Products are second to none.
Everytime I have contacted live customer support, I have been
treated with the best of care and patience. My queries have always
been answered without fail.
I would absolutely recommend Inmotion Hosting for all your
Internet/business related needs. They are the real deal.

Comment from: LMF Visitor


We have a dedicated server with InMotion and without question they have the best tech support I have ever experienced from an online organization. They are fast (always) thorough, and pleasant. Outstanding!

Comment from: John Montgomery Visitor

John Montgomery

I’ve been very pleased with InMotion Hosting. I’ve had my website with them for 3 years and I"ve never had any problems. The 24/7 suppor team is fantastic. They are very knowledgeable and quick with helping with my requests.

Comment from: Kamran J Visitor

Kamran J

When I was online chatting the service department of Inmotion hosting, I was pleasantly surprised by detailed helped I received. Just want to say thank you and keep up the good work.

Comment from: CrewAtlanta Visitor


We’ve been with InMotion since May 2010. Kudos to Patrick M., Hsin C., and Mark S. for going above and beyond what we all expect of customer service these days. Collectively, you have all been an invaluable part of my company’s success. Thank you, thank you, thank you!

Comment from: Veronica Visitor


I called this morning to trouble shoot my email acct and I spoke with Zach. He was pleasant and has great customer service skills. Not once did I feel like he was rushing me along just to get me off the phone, he attempted to resolve my issue and even offered to send an email regarding my options to resolve my concern. His attitude towards helping me was more than just another customer calling or its his job to help, he had a genuine concern and he was funny and easy to talk to. It reminded me of an old saying…. “Customer service is not a department, its an attitude”. Fantastic Service!!

Comment from: Johann Visitor


I had recently had to change a service registered on my server. The change was time sensitive and had to occur during a certain timeframe. Contact was kept throughout via email and Inmotions live support chat service. I had some issues to clarify before commencing, which was all explained carefully. As i am at a time difference with Inmotion, being based in another country, we scheduled a server change which was suitable for my local time.

No noticeable interuption of service was experienced on the server, even though a timeframe of upto 24 hours was requested to allow for changes.

I’ve been a customer with inmotion for a number of years and am very satisfied with the service and quick response in their support.

Comment from: Francie Dillon Visitor

Francie Dillon

Thanks to Mark S at InMotion - I was able to get right to the heart of the matter which was, working on my project. I was having difficulty reading the instructions and although I knew I eventually could “do it” I decided to call customer support. My wait time was less then 6 minutes - and Mark was as gracious as could be. He offered to send the written support materials, but when I asked if he’d just be willing to walk me through the process since we were on the phone - without hesitation said “yes".

What Mark didn’t know was that I have a slight neurological disability that makes, sometimes, following written directions difficult. Because of his ready “yes” reply - It relieved me of the frustrating need to explain why I need the additional help.

Every experience I’ve had up to date with Inmotion has been terrific! You might find other hosting sites less expensive - but the customer service has been priceless!!

Comment from: Oldfella Visitor


I am a supper dummy when it comes to understanding the innards of computer contraptions and related jargon, but I have an excuse, I am over 90 years young. I had my website with another host, a mistake to be sure. The folks here at InMotion are the friendliest bunch in the net, and are willing to offer just about any assistance needed to get you over the bumps. I have a small website which keeps my brain working, it helps to stay active, keeps you young - we are a friendly bunch, come see us, you hear? -

Pete (The Oldfella)

Comment from: Charles Feilding Visitor

Charles Feilding

I am a retail customer of yours already so I already knew you guys were good and I finally persuaded my boss to move to your Elite servers. He signed up yesterday and told me I had 2 days to move three servers to one with no interruption of services (he doesn’t write code or understand servers).

Of course there are many changes between servers and your staff were brilliant, going above an beyond the call of duty to get me up and running. I still have a long way to go but I can honetly say without your service guys I could not have got this far.

Now to get him to sign up for 2 more Elites.
I am afraid you will be hearing from me again..

Best regards


Comment from: JoshuaM Visitor


We use IMH for our business websites and I must say they are very flexible and reliable. In my previous experience with web hosts, support was not a priority. To me, I like to speak to a human when I have a question. Keep up the good work, and you will continue to get great reviews.

Comment from: Charles Vogan Visitor

Charles Vogan

I just signed up with InMotion, put three websites up in a week, and the service has been terrific. Your team is much more knowledgeable and very much faster on its service than the two servers I just left. I’m glad I made this decision; keep up the good work!

Comment from: Devin DeLapp Visitor

Devin DeLapp

InMotion Hosting has great customer service! They have made it very easy to migrate from our prior hosting company (DotEasy). I have recommended them to several people and will continue to do so.

Comment from: k Visitor


Website hacked!! David was a calm help. He explained some, worked on correcting some, and sent me links to continue making sure this is fixed and doesn’t happen again. Thanks David for the time you spent and for stopping the “panic of the unknown” by giving me some understanding and direction. k

Comment from: Kelly Visitor


The tech support I received from Zach was excellent. He was courteous, caring and listened well. He was able to work with me to find a resolution and he followed up with an email.

Comment from: Susan Visitor


I just wanted to say that both John Paul, and Matthew have been very easy to deal with today to help me sort my problems.
They are fast, polite, and got to the heart of the problem instantly.

I do love you guys!

Comment from: PRS Visitor


This is a company to avoid if you want to do file exchange with clients via FTP using their server space. Their terms of service stipulate that files must be associated with the website(s) you’re hosting with them. How bizarre. I’m one unhappy customer in search of another hosting company that actually has a reasonable – no, strike that – “normal” policy with respect to FTP file exchange.

Comment from: John Sasmick Visitor

John Sasmick

I had a problem with their servers version of MySql. So I submitted a support ticket, and they quickly and happily gave me a quick solution. I definitely would recommend them because of their excellent customer service.

Comment from: Luise Visitor


Very disappointed with Inmotion Hosting service; at the beginning everything was going well but for the last 8 month their service has degraded to a crowded low quality hosting. We believe they are overselling and their server can’t cope with the demand. Although we are paying for a business account many times it does not delivered even an average service. Our site is repeatedly down and when you contact support the only thing they tells you is, that the server where you account is hold is experiencing some problem and they are trying to sort it out. Last time our site was down for 13 hours, not good for business, is it? - We are definitely changing hosting company.

Comment from: Ahmed Visitor


Inmotinohosting is the best i’ve been with for over a year no problems at all. Great customer support 24/7.inmotionhosting rocks.

Comment from: John Gordon Visitor

John Gordon

Really horrendous support when trying to cancel an account. Face it, most webhosts are nearly the same (hostgator, webhostingpad, godaddy, etc. etc.). I’m a professional IT tech and haven’t encountered such a time-wasting customer care dept since trying to help people cancel their AOL accounts in the 1990s.

Phone calls to customer care just started by asking us why we wanted to cancel. Even though we had all the security confirmation info they wouldn’t cancel it on the phone or via chat. They sent an email again asking why we wanted to cancel.

I’ve moved webhosts and registrars for years hither and yon and never encountered such a run around.

Regarding hold times on the phone for tech support, “less than 1 minute” is not true. Every time I called tech support, I was on hold at least 5-10 minutes then transferring and re-explaining took another 3-5 minutes. I had to repeat this several times.

Also, their own control panel interface is really bad, e.g., you can’t turn off Domain Privacy manually, only by canceling the account. The interface pails compared to even the average Control Panel interfaces used by most average or better hosts.

Basically, any average or better webhosting service provides links for self-management, with many hosts (even garbage Yahoo) even including links to get authorization codes for transferring registrars.

One of their customer care agents hung up on us after we complained and I asked to speak with the owner (after all, I own my business and so does my client and InMotionHosting wasted 2 hours of our time, why shouldn’t I waste 5 minutes of his or her time by venting?).

Also, the customer care department isn’t even an option on the phone menu.

Comment from: Chad Lee Visitor

Chad Lee

The InMotion services was good but trying to get them to cancel my account is really turning out to be a pain. I also just found out that their contract requires users to cancel within 30 days before their account expires to keep from being re-billed and they have an option to refuse a refund for this.

Comment from: Junyu Visitor


Just to test if this site is real

Response: yes it’s real but it’s moderated. this is not a review so this comment won’t stay.

Comment from: john Visitor


I’ve been trying to find a good webhost for a while, and I think I’ve decided on Inmotion. I have one question though, does anyone out there know if I can use b2evo with Inmotion to host multiple blogs on there business class packages?

What I’m looking for is to use 1 b2evo install to host multiple sites like so:
all on the same hosting account. and each site being a completely different blog. Their service rep said that Wordpress MU would not work on their business class packages, but never replied when I asked about b2evo.

Comment from: premium wordpress themes Visitor

premium wordpress themes

I used their shared business server option, which is the cheapest option for businesses, and I have to say I do like the many options, and the reliability. Check it out for yourself by click on my link. I have a php mysql blog running on it, so it handles demand pretty well.

Comment from: Leila Visitor


I LOVE InMotions customer service and tech. help,
the are TOP OF THE LINE.
My only complaint is the website builder and actually trying to get “help” with that.
I had IPower, their support was terrible, rude and untrained.

Comment from: talkpc Visitor


Costumer service is very knowledgable too. and you cant beet the price for the space and bandwith you get. ABSOLUTLY AWSUM!

Comment from: Online Hosting Forums Visitor

Online Hosting Forums

I’ve used InMotion for about a year without any problems. Their support is a little slow over email but the telephone support is quite quick.

Comment from: James Henders Visitor

James Henders

That is my site I hosted on Inmotion. I used their shared business server option, which is the cheapest option for businesses, and I have to say I do like the many options, and the reliability. Check it out for yourself by click on my link. I have a php mysql blog running on it, so it handles demand pretty well.

Comment from: Benzin Visitor


Inmotion hosting has been great and I highly recommend them to anyone looking for hosting. Their support is top notch and their customer support blew me away, Talking to a human in less than thirty seconds after I called up four different times, and the problem was always solved promptly. I have had no problem with the speed of their servers and their 99.9% uptime has always delivered.

Comment from: Zach Guzaitis Visitor

Zach Guzaitis

Very reliable host… recomend them to ANYONE my church now uses their hosting. and costumer service is very knowledgable too. and you cant beet the price for the space and bandwith you get. ABSOLUTLY AWSUM! :D

Comment from: Christine Visitor


* How easy was it to sign up?
Very easy to sign up

* How easy was it to install your software / content?
Took a little maneuvering, but in the scheme of tech-related endeavors, was as easy as could be expected.

* How fast/responsive is the website compared to your expectations?
Very fast.

* Did you experience some downtime?
Not yet.

* How was your experience with tech/customer support?
Haven’t needed to contact them (yet?). Hopefully won’t have to.

* Other remarks?
Mine is just a small, photo galley type site, so I wanted something cheap and simple. And it is. I’m so pleased with Inmotionhosting and so glad I made the choice to go with them as opposed to any of the others I was considering. Thanks for making these reviews available.

Comment from: Rami Visitor


So far I would be very happy to recommend InMotion to anyone who asked. They are quick to respond questions or inquiries and very helpful.

We were on IPower, and I’m very, VERY, glad we’ve changed.

Comment from: Sanida V. Visitor

Sanida V.

Really great customer service!!
I just did a live chat with one of the inmotion supporter. Asking many question including the international services. And, the answer for that is yes (available) :) She/he answered all questions directly and quickly, and also give me some information I needed to know. Thanks for all shared comments.

Comment from: Sanida V. Visitor

Sanida V.

I would like to register with Inmotion hosting too.
I now am in Thailand, will Inmotion can service me as well?” Can I get good services too? I am waiting for the ‘yes’ answer. Please let me know. Thanks in advance.

Comment from: Texaspepper Visitor


I have been with iPower for four years. Their service and up time is the pits for the last year. Shopping for a new hosting company to transfer my web, php board -total site. Inmotion is looking good from what I read here and test on their site. I have 4 web sites (two on iPower) I designed and am web master. I rated them excellent based on this review today.

Comment from: Sandra Visitor


My company is looking for a web hosting company that provides reliable email service (our current company went from good to terrible after they upgrade their email server).

Does InMotion has a relaible email service?

Comment from: RTFVerterra Visitor


I am currently at Yahoo for around 4 months. I am planning to transfer my hosting service. I made serious search of hosting services and I found inmotion appropriate for my needs. The thing is, I don’t know how to do it, I am not an IT professional, just a hobbyist. Can anybody help, please email me.

Comment from: Melissa DiDonato Visitor

Melissa DiDonato

Does InMotion provide a walk through to set up the
host in Dreamweaver? I am kinda new at this, and would like to have a printout of how to set this up in Dreamweaver, if
I decide to use InMotion as a webhost. So far, I am
very impressed with the feedback and user friendly
aspect of the site.

Comment from: Member


Dreamweaver is such a standard tool that almost all hosting companies are fully compatible with it. At the very least least, this applies to all hosting companies on this list and definitely applies to InMotion.


Comment from: Melissa DiDonato Visitor

Melissa DiDonato

I am looking for a web host for my Step dad who owns
his own elevator company. Is InMotion compatable with
Dreamweaver, because that is the software I will use
to create his website. Would just like some more info.

Comment from: John from Boston Visitor

John from Boston

Amazing service. They called me up 10 minutes after I hit “Submit” to make sure all my account settings were correct. 20 minutes after that the domain, FTP, and hosting all went into effect.

Bravo InMotion, Bravo.

Comment from: Member

Stephanie, yes of course they allow wordpress and any other type of blogs.

Also, we do strongly recommend b2evolution as a blog engine, no matter which host you choose ;)

Comment from: James Visitor


I switched from Yahoo hosting to Inmotionhosting about half a year now, and all i can say is Inmotionhosting is far better than Yahoo in almost every aspect. The customer service is excellent, i asked them to install PHP 5.2 and MySQL 5.0 for my hosting plan and they did for me in less than 2 hours. Many Web-based applications (found in their cPanel X) is amazing, i can run many system level applications (like MySQL database, cron jobs, subdomain management, etc) right in my Web browser. Of course, many other web hosting providers out there do provide similar features like Inmotionhosting, but the main difference between them and Inmotionhosting is the robust customer service.

Comment from: Lee Visitor


I have also used IPower hosting for several years, but also due to many problems with them as of late, I have been looking at other hosting companies.

I’ll be switching 8 accounts to InMotion shortly.

Took less than 1 minute for live support.

Comment from: Dave Visitor



My clients all have their own accounts. I’m not hosting 20 sites from my own account.

Comment from: Jeff Visitor


Was planning on switching servers soon, currently
Yahoo! (which sucks majorly). I’ve looked at the site and the comments here, and I think I’ve found my new host.

Comment from: Tekku Visitor


To Dave Kuhar:

Do you host more than 20 websites on your own account? Because there are limitations…

I’m just wondering… :)

Comment from: Bill Barrett Visitor

Bill Barrett

After reviewing comments on this site and checking out the report from the Better Business Bureau, InMotion looks like a winner.

I am currently with Ipowerweb. After multiple problems, I am forced to switch hosting companies. It looks like I found the replacement.

Comment from: Dave Kuhar Visitor

Dave Kuhar

I’m a designer and I’ve been working with InMotion Hosting since 2003. I have more than 20 client sites hosted with InMotion. I keep coming back because I’ve always liked the low hold times on support (usually less than 1 min) and the uptime. I’m currently on the Power Package ( 9 bucks a month) and it’s a great deal. Lots of space, bandwidth and allows me to host multiple websites for free. Highly recommended.

Comment from: Member


They have 3 packages priced $6.95, $8.95 and $18.95 / month. I think the first one is enough for most situations. Isn’t it?

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