Host Papa in Green energy / Carbon neutral web hosting

Host Papa

Host Papa

1 click b2evo install
Free Domain Forever
Unlimited Disk Space
Unlimited Transfer

$ 3.95/mo
3.5 stars

Host Papa

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« Hostpapa has taken the initiative of going green by purchasing 100% Green Renewable energy to power our data center, web servers, office computers, laptops and office space. These energy sources supply Hostpapa's entire equivalent energy consumption into the power-grid with certified 100% renewable green energy sources, such as wind and solar powered energy. »

Dedicated customer service • Host 11 Domain Names on one account • Unlimited email accounts • 30-day money-back guarantee • Free Setup

HostPapa review »

3 comments

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3 ratings
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36 ratings
Average user rating:
3.9 stars
(3.9)

Comment from: Mike Howard [Visitor]

Mike Howard
1 stars

*****DON’T EVER DO BUSINESS WITH THIS COMPANY*******
After 5 years with them they have been overcharging me and not even offering what is in the basic package. You would think with 24/7 support it would not take a week to talk to a supervisor Mac K.that is condescending, rude, and not even willing to offer at the very minimum all that is included in the basic package even though I have been paying more for the business package from what is is offered today. I am also told there is nobody to speak to to have a professional conversation with regarding this matter expect the one level up from Customer Support. I can go on, on with much more detail on why I will never do business with them again, so be forwarded. There service speeds are also lowest from all 4 other accounts I have with others.

2016-09-11 @ 20:49

Comment from: Jon Hollingworth [Visitor]

Jon Hollingworth
1 stars

I used to have no issues with HostPapa but lately my website has become unusable! I have some SQL database that I frequently use and now it is unusable and I have a few employees’s that use it. I am migrating away from HostPapa because I get the same customer service as everyone else and it’s pathetic! They keep blaming my website! But why would it suddenly get slower to the point it is unusable! Game over for you HostPapa, I’m moving on! PEOPLE! CAREFUL ABOUT THIS CHEAP SITE!

2014-10-28 @ 01:34

Comment from: Baron [Visitor]

Baron
1 stars

They provide one of the worst customer experience ever, even worse than some of the big name mobile phone companies or fashion stores. Their support is NOT helping at all, and not tech-savvy – “I don’t see what’s wrong” and “it is working at this moment” is not an excuse for a profound problem within your server system.

I have been with them for hosting for a few years now. For the past year, however, problem arises that the website would randomly be unable to load for random durations (very long time before first-byte). Sometimes it loads instantly (in 2 sec) sometimes 40+ seconds. Not everyone of my customer would have the faith to wait 10+ seconds, and many thought the site was broken.

Uncountable business loss already due to this. For loyalty sake and laziness to switch hosting, I sought help multiple times for them to investigate into the issue. EVERY SINGLE TIME, they would show me a pingdom result with normal load time. Then EVERY TIME I had to send them MY results with problematic load time. They have SO many excuses, even though apparently the load server has problem, they’d ask me to Cloud my website, check my own internet connection (hello? I got reports from customers even in Asia!), optimize my database (I have just a very small Wordpress site), understand that the server load may peak (improve it?), and someone may be abusing their server (do something about it?? or at least switch me to another server for a change?).

Frustration arise when they simply do not want to work on the problem. Blame is not a solution. There is virtually no support, when my 10+ correspondances with them across several months gets the same answer every time.

If you want your website to reach any audience, don’t host with Hostpapa.

2013-06-07 @ 22:07


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