I have set up several websites with Hostpapa since I do some web design work. Overall I think the c-panel and it's features are great, and help is readily available. In general the user experience is better than, say, GoDaddy, and similar in price.

Your technical support is fast and friendly. Everything is so simple and easy to use, like adding an e-mail account or ftp site.

These guys were really great in the beginning and I not only hosted multiple sites with them, but I also brought my clients to them to handle their hosting as well. Unfortunately, in the last few months, their customer service has taken a complete nosedive and I've had nothing but problems. Furthermore, their way to handle an issue is to close a ticket when THEY feel they've solved it, which is never a solution. I'm in the process of finding another host and migrating all my sites and clients' sites to a new service. This is the classic case of a host growing so large that they can't be bothered with individual consumer needs and satisfaction.

My site is fairly simple – I'm a PhD candidate and I just needed a place where colleagues and others could look at the papers I've written and find out more about my research. Setting up couldn't have been easier. HostPapa is a stable, quality web host even a student can afford.

It's interesting that so many 'customers' of Hostpapa (who are happy with the service) have posted positive comments.

If you compare to the comments for other hosts the total number of comments for Hostpapa (positive and negative) on a given review site, you will notice a significantly higher number of overall comments for Hostpapa.

Now if you break down the comments into positive and negative then compare to the comments for other hosts you *almost* always find a drastically higher number of positive comments for Hostpapa. The problem with this is that angry users are naturally more compelled to comment on their issues to spread the word about their bad business experience. So, if anything, one can expect to find an overall greater number of negative comments for host even if the host is actually a good one. This is one of the obvious reasons that hosts pay people to cruise review sites and post positive comments. ie. to counter the negativity left by the angry users. But Hostpapa has far more overall comments, far more positive comments (most which are likely planted), and about the same # of negative comments (which are likely left by actual customers due to the reason I mentioned above).

This leads me to believe that Hostpapa is spending a lot of their time on advertising through review sites, tricking new customers that don't know any better. This is likely the gist of Hostpapa's business plan. To sign as many customers as possible onto some sort of contract (whether it be a year or more). Once signed on, customers have little choice but to stay with Hostpapa until the contract ends. So if you have a bad experience, you have already paid them. They have little care for the longevity of their business, only for quick money. This frame of mind in conducting your business really scams a lot of people, and makes the few who run the business rich. When the number of people who had bad experiences with Hostpapa become overwhelming, word will spread and the company will go under. At which point the owners will likely start another hosting company under a different name, if they haven't done so several times already...

This sort of business creates barriers to new hosting company's because people lose trust in the validity of comments, 'awards', and other hype. It hurts those companies that are actually running their businesses well, and it hurts the customers that get burned.

So please stay away from Hostpapa. If my arguments haven't swayed you, then power to you. But this company will more than likely take your money and leave you upset at one point or another. There are plenty of hosting sites out there. If I can give you any recommendation as a business person, it would be to use a local company that has some sort of brick and mortar store front where you can walk in and speak with someone to fix any problems right away. It will be well worth the money and will minimize your stress in the long run.

Thanks.

As a company that provides alternative energy, the fact that HostPapa uses green energy was a factor in my choice for domain hosting. 3 years later and minimum unforseen downtime, great customer service and an unbeatable price, I am still a happy customer!

All positive, they were very responsive in helping me, a neophyte, get my site up and running. To the best of my knowledge they have been no issues with their hosting capabilities.

Great company - fast service - green servers - makes for an eco friendly company and greener planet. We need more environmentally friendly companies.

Great company, good service, reliable and easy to understand user interface.

What attracted me the most about this company was the value and the fact that their servers are green, meaning that they apparently user green energy to power their system. I'm really big on environment so just knowing that they do this is great.

DEAR HOSTPAPA TEAM.
THANKS YOU FOR ALL YOUR SUPPORT!
:-)

I am really glad you use green energy. This is a great achievement. More companies need to match that.

I haven't had an issue ever.

We've been with HostPapa for 2 years and are completely satisfied with their service. Highly recommended, and it's Canadian!

We've been with HostPapa for 2 years and are completely satisfied with their service. Highly recommended and it's Canadian!

Currently, I can use HostPapa to run some test blog in parallel to know which blog engine, including b2evolution, is the best for me. HostPapa is the most flexible hosting company I know. With more than 15 years of experience as a webmaster, I'm really happy with my 2 last years with HostPapa. I don't want to move to another company anymore. The service is always improving and is more reliable than ever. And I don't even talk about the value... it's so cheap for all the liberty and freedom it offers!

No problems noticed so far, pretty happy about it! Thx a lot for the great service!

I represent a small collective of digital dj's, producers and visual artists in Victoria BC who've used HostPapa for a number of years for our website. Our group is loosely organized, so there have been times when our site was left unattended for some time. We even let our account expire at one point. Host Papa was nothing but good to us about getting things renewed and reset quickly (restoring our domain quickly for us).

As for the hosting itself, we have never had any issues with our service. The speed has always been more than sufficient, and we've never noticed any significant downtime.

I would recommend HostPapa to anyone.

All things equal, I'll go with the local, environmentally friendly host every time!

We have been using Host Papa for about two years now and have found the dependability flawless, the support quick, clear and helpful. What a change from our previous host! The price is highly competitive.

I am using hostpapa over 3 years and never had even small problem. Hostpapa customer service is besttttt. they solve my problems in less than 24 hours.

I've only been using for two months but so far its been great

Its good.

Although I haven't had much time to play around with the services, the time I have spent has been very pleasant. There was always someone availalbe to speak with over the phone when I need it which is fantastic. Email support has been decent as well, not having to wait too long before a response but always getting a response within 24 hours.

My experience with this company is great! Host Papa is economical, easy to use, friendly, has good graphics (high priority with me), and most important: Host Papa has high quality communication skills. The set-up was easy, the host service is good value, and is exactly as good as my pre-research showed, and the only time I had a problem, I spoke with an intelligent and friendly rep who fixed it for me. It's even a company that has made some effort at being sustainably powered: yay!

Finally, someone who gets it! Host Papa seems to have all of their ducks in a row with their web hosting services. I needed a good webhosting for my heavy download site, and so far, everything has been good for us!

They had my account ready within 4 hours. They said it could take 24-48 hours, but after my order, they had it ready VERY fast. Overall, I recommend anyone to check out Host Papa's plans. You won't be disappointed either!

PS : Next have made my dreams of hosting come true. Their cPanel helps the customers to interface with a user friendly interface. Later I understood that this cPanel is the leader in hosting industry. Ever since I started hosting with HP, I have never gone through the tensions of hosting

They don't nickel and dime you for every little service/request like some other companies. I message them for some extra support instead of a professional service fee or something, I get real, genuine help and advice, for free! No questions asked and no dollars spent. Excellent Value!

I have tried several hosts online, and Host Papa seem for me to be one of the most reliable hosting solutions around, our simple hydroponics site has had a 99% uptime, at the price on offer Host Papa is sure hard to beat. Their customer support system is also second to none.

Well done host papa, This is a great achievement, I don't think their will be many companies that can match that.

Very easy to signup, you do have to wait a few days to pass their security check but well worth it!

The hosting is brilliant, can't say enough good things about Hostpapa. Their servers are fast, ftp'ing is a dream and the and my sites are super fast.

No downtime at the moment.

Customer support answered any questions I had very promptly and pleasantly.

A fantastic hosting company that over delivers and can actually DELIVER.