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| « WebHostingPad review | BlueHost Review » |
HostPapa review
February 4, 2008 • Category: Reviews 
General
Host Papa is a shared hosting company operating 100% on green energy, which is sufficiently rare to be noticed.
Host Papa’s data centers are located in Toronto, Canada which allows for the same high speed connections as US datacenters while helping to maintain costs lower than in the US.
- Created: 1995
- Offices: Ontario, Canada
- Data center: Toronto, Canada
- Domains served: 15,000+
- Servers: owned by HostPapa
User Experience
Our HostPapa test site showed excellent response and uptimes.
...
- Control panel: cPanel
- Application installer: Fantastico Deluxe
HostPapa’s technical support can help you install or upgrade to the latest version of most popular web application, including – of course – b2evolution.
We were able to perform 5 simultaneous FTP uploads, which ensures easy site maintenance and updates.
Customer satisfaction
HostPapa has been reported to provide both a good infrastructure and good support.
Technical specs
- MySQL 5.0.45 - Up to date
- PHP 5.2.45 - Up to date
- UTF-8 and mbstring: supported
Overall, the platform is state of the art.
Section updated April 30th, 2008.
Security
Web Hosting Pad is running suPHP and there is strong isolation between user accounts.
SFTP is not available.
Overall security is good.
Hosting Plans
HostPapa offers a single hosting plan:
 |
HostPapa Plan |
|---|---|
| Monthly fee (× 12 mo) | $6.95 |
| Monthly fee (× 24 mo) | $5.95 |
| Monthly fee (× 36 mo) | $4.95 |
| Disk space | Unlimited |
| Transfer | Unlimited |
| Included domain name | free |
| Domains per account | Unlimited |
| b2evo auto install | yes |
70 comments
I just signed up with Host Papa a few days ago and so far I am super duper happy. I have emailed them a few times with questions, they are easy to chat with and answer all my questions...no matter how dorky. Anyways I hope that I stay as happy as I am now :) Everyone working there seems really nice and friendly.
11/29/08 @ 00:35
What I like about HostPapa is that day or night you always get someone on the phone who speaks English (as a first language) and who knowledgeable with the systems and the latest technology. Plus, there is a terrific price savings when you opt for 3 years. You definitely get your money`s worth here! I am not hesitating when renewal comes around in a few days.
11/24/10 @ 03:16
Our experience with Host Papa thus far has been great. For price point and reliability we have not seen anyone better to date.
12/08/10 @ 22:37
Early but so far.. so good.. price great! 
My experiences have been fantastic. Any problems which I have encountered have been due to other users clogging up the servers. Thus far I have started with my one main site and enjoyed my experience so much that I have brought all of my hosted domains into HostPapa.
12/08/10 @ 22:41
Great company, great business vision, always had excellent customer service. Only suggestion is to get a little faster on the server side - but that's just the nature of shared hosting. Dunno if they offer VPS or Dedicated hosting yet, but if/when they do, they'd be one of my first choices:)
12/08/10 @ 22:41
Always had great support and service from Host Papa. Would like to see faster servers, but shared hosting is shared hosting.If they start offering VPS or Dedicated hosting, they'd be one of my first choices!
12/08/10 @ 22:42
Comment from: Chuck Ortiz [Visitor]
Overall it has been a good experience. I like the fact that they have online support all day long. That way, if I have any questions or concerns, it can be address pronto!
12/08/10 @ 22:43
Comment from: Marie-Pierre [Visitor]
We have been hosting our website and clients' websites with HostPapa for about 4 years now and have been very satisfied with the great value of their package. We recommend HostPapa to all of our customers!
12/08/10 @ 22:44
Comment from: Chuck Ortiz [Visitor]
Overall it has been a good experience. I like the fact that they have 24 hour online support. That way, if I have any issues and concerns they can deal with it pronto!
12/08/10 @ 22:44
Comment from: Mike Bishop [Visitor]
Generally hostpapa is very good.Would like to see better pricing across the board for all webhosts.
Would like to see better options for fantastico installs although I know hostpapa can only do so much in that regard.
12/08/10 @ 22:45
In general my experience with hostpapa is very good. Many of my clients websites are hosted by Hostpapa and generally we have not trouble. Occassionally a server has been slow but tech support has always been very good and helpful
12/08/10 @ 22:46
great service
Comment from: Natasha Hinsche [Visitor]
I am very happy with all of my services offered by HostPapa and refer all of my clients to use them as their host. They are reliable and answer any question you have. I will continue to use them and refer them.
12/08/10 @ 22:48
I have been using HostPapa for 2 years and have encountered very little problems. I like the unlimited bandwidth, email addresses, etc. Overall, I am very happy with the service
12/08/10 @ 22:48
Comment from: Sandy Pawlitsky [Visitor]
I've been with Host Papa for about 3 years now. I switched over from another company. The customer service reps helped make the transition easy. Every time I have a problem they are always very helpful (even when I'm frustrated and losing patience). The 'down time' is minimal compared to what I was used to.
12/08/10 @ 22:49
Comment from: Rob [Visitor]
We definitely like the green energy used by Hostpapa. That was the deciding factor over other competitors. Signing on and getting started was very easy. Using cpanel to get the blog going was dead simple. The few times I've had to deal with Tech support it's been very good and responsive.
12/08/10 @ 22:49
I have used Hostpapa for over a year. Nothing but good experiences
12/08/10 @ 22:49
Fantastic 
Très bon service à la clientèle, très bon prix!
Comment from: Marie-Eve Fafard-Fontaine [Visitor]
I am very satisfied with Host Papa. The customer service is fantastic! I already recommended HostPapa to my friends and teachers.
12/08/10 @ 22:50
I love hostpapa. My website always works flawlessly.
12/08/10 @ 22:51
Excellent. We design and build websites and never hesitate to recommend HostPapa
12/08/10 @ 22:51
I love HostPapa. I have been with them for more than 3 years. Had never experienced major problems. Tech support has always addressed my questions in less than 24 hours. I am also happy with the price they charge. I high recommend this hosting company to everyone.
12/08/10 @ 22:52
Comment from: Heiko [Visitor]
I had some issues but got it resolved quickly by using the online chat support feature. Thanks, am a customer for 3 Years now and am fully satified!
12/08/10 @ 22:52
Comment from: Jeff B [Visitor]
Been with them for several years now. Overall I am very pleased with their service.
12/08/10 @ 22:53
Comment from: Marie-Eve Fafard-Fontaine [Visitor]
I am very satisfied with Host Papa. The customer service is fantastic! I already recommended HostPapa to my friends and teachers!
12/08/10 @ 22:53
Comment from: Evgeniy Chernyshov [Visitor]
I love HostPapa. I have been with them for more than 3 years and had never had major problems. Tech support always answered my questions in less than 24 hours. I am also happy with the price plan. I would highly recommend them to anyone.
12/08/10 @ 22:53
Comment from: Matthew Gates [Visitor]
Great service! they have only had the odd issue with down time but other then that they have been flawless!
12/08/10 @ 22:53
Have been a client of HostPapa's for several years and will never switch if service remains of the same high caliber.
12/08/10 @ 22:54
I had some problems to make my forms that I created from Frontpage to work but I got very quick response from the tech support to solve my issues, which I think is very important when you choose a web host.
12/08/10 @ 22:55
I've been with HostPapa for a couple of years now and the experience, value, support, features, and reliability have been top notch! With the low price and unlimited disk space and domains, why would you choose any other provider?
12/08/10 @ 22:55
Comment from: christian [Visitor] 
fast, efficient, easy to use hosting solution, and great for professional hosting! on line tech support (FAQ) really well done and helpful! wonderful and best available) cost-value hosting solution (and free of hidden add or costs!)
12/08/10 @ 22:55
Comment from: James Keirstead [Visitor]
My experience has been very positive, with only one downtime experience in two years.
12/08/10 @ 22:56
Comment from: David Malo [Visitor]
This is actually the second time I uploaded a website on HostPapa. And there's a reason for that: it is really good. The first time, it was for a client. I did not know what HostPapa really was at the time, and didn't know if it was good or not.
When it was time to build and upload my own website, there were no questions asked. I went with HostPapa for it's ease of use, it's awesome features and almost no downtime. So far, I am really pleased with what HostPapa offers.
12/08/10 @ 22:56
I've only been using for two months but so far its been great
12/08/10 @ 22:58
I haven't had to deal with many pressing issues and have been pleasantly surprised with the support both via phone and via email. I would recommend their services to others.
12/08/10 @ 22:59
The service has been perfect. Lots of storage space and bandwidth at little cost. The support is amazing and they have very little issues to begin with
12/08/10 @ 22:59
Comment from: Daniel Gagnon [Visitor]
Il y a deux ans, la fiabilité de la bande passante était exécrable. Depuis un ans, tout est rentré dans l’ordre, c’est parfait.
12/08/10 @ 23:01
Comment from: Sheryl-Anne [Visitor]
I have nothing but rave reviews to give! Whenever I had questions (and I had a lot in the beginning!), a techie was there to patiently guide me through. The servers are very reliable. We are always advised of maintenance. And the one time there was a problem with HostPapa's servers, they were very communicative and prompt to answer all questions. There was only a minor disruption in service. Full service was resumed in no time flat! I've seen other hosting companies and I wouldn't go anywhere else. Even if it were cheaper! I also love that HostPapa is green. Excellent work! I have recommended HostPapa to others and will continue to do so.
12/08/10 @ 23:05
I am trying this again; it did not work before. I am still new to HostPapa to give a fair review (so far I am not impressed, but I may be wrong).
12/08/10 @ 23:05
Comment from: chris holt [Visitor]
HostPapa are great...short and simple I know, but it nice to know there is someone art the other end of the line when I call. I have always been satisfied with their tech support and have moved all my domains to Hostpapa.
12/08/10 @ 23:08
Comment from: kristof gyorfi [Visitor]
For one of my classes at the Master's Degree in Electronic Commerce, I had to do a blog. A friend of mine told me that I should get my hosting with HostPapa. I had no problems at all, everything went good, the service is easy to use and I never had any down time. I also received some really good benefits like 50$ for Facebook Ads and 25$ for Google AdWrods which I've both tried and used. Facebook Ads really worked good for me for getting some traffic by the way. The only negative point I can tell is that it took a little time to receive the coupon codes for the ads (a little more time than what was written on the site), but when I received the codes, they worked just fine.
HostPapa also had the first newsletter that really was useful for me for promoting the ad credits and also the new tool available every member of HostPapa: Attracta SEO tools. This tool helped me to get my site on the first page of major search engines!!
Thanks HostPapa!!
Kristof
12/08/10 @ 23:10
HostPapa is a very easy an pleasant web host. There are many application that make it more easier than other I tried. Also, the price is very low. For now it's my #1.
12/08/10 @ 23:12
Comment from: Tony Johnston [Visitor]
I've have one main domain and four subdomains and setting them up and administering them has been a SNAP with HostPapa! Consequently, I am very happy with the service provided.
12/08/10 @ 23:15
Comment from: Steve Foster [Visitor]
Very competitive on the price, website templates make it easy to get your first site off the ground. Would recommend.
12/08/10 @ 23:18
Comment from: David Chad [Visitor]
HostPapa has been a very good service to use so far. We're very happy and their commitment to sustainable power is important to us. Their number of features, and hosting packages helped us make the final decision to go with them.
12/08/10 @ 23:30
Site is great
Comment from: Matthew Eddy [Visitor]
Host Papa is easy to use & has great upload speeds. My only suggestion is that the "sent email quota" be increased past 50 per hour on their email service.
12/09/10 @ 00:01
Comment from: Matthew Eddy [Visitor]
Great customer service & fast upload speeds. Cpanel is easy to use and accessable from anywhere. My only suggestion is that they increase the amount of sent messages allowed in their email service.
12/09/10 @ 00:02
We've been with HostPapa for 2 years and are completely satisfied with their service. Highly recommended, and it's Canadian!
12/09/10 @ 00:06
Comment from: Vaughn A. Picard [Visitor]
It's all Good! For they do most, if not all of the footwork regarding web-hosting for their clients.Vaughn A.
12/09/10 @ 00:40
Everything has been great! Easy to use and follow. I have had my site for a few years now and I am always having great reviews with clients. With the help of a friend in designing we have not run into anything to difficult to follow. I always get emails from hostpapa if there is anything going on that I need to know. So far so good I see no reason to go anywhere else.
12/09/10 @ 00:51
Comment from: Chris Lewis [Visitor]
Simply Amazing. I've been with 3 other hosters and I am glad I located Hostpapa from a friend. I've called for help on 3 occasions and received a friendly and helpful voice each time.
12/09/10 @ 01:22
Comment from: Crystal Macklin [Visitor]
I've been using host papa for 2 years now. The customer service is quick and responsive. They help you without a lot of "geek" talk. I like that you're green, that was the final deciding factor for me to chose Host Papa. The price is perfect for the great service.
12/09/10 @ 04:22
Comment from: Andy [Visitor]
When i need any help, customer service has always been great.
12/09/10 @ 05:47
REally good service and customer support
Comment from: Lyse Tremblay [Visitor]
I'm very proud to be associated with a hosting company that cares so much about our environment. I like the green theme very much. The navigation concept used is very user friendly and flexible to any visitor. I can find what I'm looking for very quickly. I will continue to encourage signing up with HostPapa. When I used the Preview below, I received a nasty error! You may want to check this.
12/09/10 @ 12:55
I have been with HostPapa since 2007 and have been happy so far. I like the fact that HostPapa is concern with our environment. I really like the green theme selected. I'm glad to be part of the team.
12/09/10 @ 13:12
Comment from: S.K. Thoth [Visitor]
My experience with HostPapa has been on the whole perfect. Great value! Great tools! I like very much the updates to keep everything current. Anytime I have called for help, I get an immediate response. It's the best host I have ever used.
12/09/10 @ 14:58
Comment from: David [Visitor]
Host Papa is both feature rich and reliable. Their tech support and customer service have always been great for me.
12/09/10 @ 15:49
Comment from: Anil R [Visitor]
Excellent experience! Very reliable Host Papa has the value, features, tools, customer service and tech support that are easy to use. They also keep me informed and give extra support with emails or e-letters. Host Papa is more than just a web host provider they are a integrated part of my Web Team.
12/09/10 @ 17:50
Comment from: Dwight Fidler [Visitor]
Getting set up with Hostpapa was a snap, and their added features are the best I've found. The site is reasonably easy to navigate and the control panel is great. I have no complaints yet.
12/09/10 @ 20:29
host papa whos your daddy
Comment from: Simon [Visitor]
I have had my site up and running on HostPapa for the past 2 years with no problems. The downtime has been so minimal it's unnoticable. I have had no problems keeping the site up and installing what I need.
12/09/10 @ 21:55
Comment from: Dominique L. [Visitor]
I am a very satisfied customer! Fast server, unlimited bandwidth, private .htpaccess, POP3 email access, and loads of marketing credits; YOU benefit when signing up with Hostpapa. Hosting my clothing website with my designs with Hostpapa increased my revenue. Who would have thought it!
02/09/11 @ 23:24
Comment from: Alex G [Visitor]
They are terrible when it comes to customer service, cancellation, or any account adjustments. They just kill time to push you through another year of terrible hosting. Also, they bill you for post dated services even if they are covered through the payments you made for previous service you purchased and paid before requesting to stop renewing your account with them. Trust me, you never want to give your credit card information to this pirates.
03/28/11 @ 08:20
Until recently, we had every confidence in Host Papa, however, over the last two-three weeks, we have had a spate of outtages, followed last week by all our sites being hacked by zebi.php. Support responses have been bland and formulaic and not a great deal of help. Today our sites were hacked again, this time by a different hacker - this after following advice received from Host Papa support to change/update/reinstall etc. Strangely, there are two or three sites held on servers elsewhare that have not suffered in any way, leading us to believe that the Host Papa server we are on is not secure enough. We have now moved all our sites away and although we still have a couple of years left on our plan, we do not feel confident in continuing hosted our sites with Host Papa for the time being.;-((
09/21/11 @ 20:40
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