HostMetro is a relatively new hosting company born from the reunion of several web hosting industry veterans. They have of 50 years of combined experience and they are set out to make things right.
HostMetro won't make false claims about unlimited space and bandwidth (like many competitors do) but they assure you you will have enough for any normal web site (which means you can't run a file archiving service or a video sharing site; oustide of that you never have to worry about space or transfer limitations).
Hosting Plans / Packages
The standard hosting plan is called Mega Max Hosting. It includes the following:
- No limits on space
- No limits on transfer
- No limits on domains
- No limits on email addresses
- No limits on databases
You also get a few additional interesting goodies:
- Free domain name
- Free domain name privacy, which is pretty rare
- Free website builder - you actually get 2 different ones
- Free website transfer service, if needed
HostMetro also offers a business hosting plan called Business Max Hosting, which includes a few additional features:
- SSL Package
- SEO Package including a dedicated IP address
- SiteLock Security Seal
We recommend starting with the standard plan and upgrading to the business plan when you need it.
The control panel is CPanel 11 and will feel familiar to anyone having used cpanel web hosting before.
It is to be noted that HostMetro's CPanel is *not* overloaded with ads, promos and other distracting boxes trying to upsell you options on your account, which is refreshing.
Easy Web Application Installer
Popular web applications, including b2evolution, can be easily installed with the Softaculous installer which saves you precious time. With Softaculous, you don't need to manually configure a database and then configure that database in teh script you are trying to install. Everything is done automatically.
Our test site at HostMetro showed excellent performance.
Regarding FTP transfers, we were able to use several simultaneous connections in order to perform extremely fast site updates.
The servers run mod_suphp which is the best practice for securing shared web hosting accounts.
In addition, the system refused to execute scripts with group writeable permissions. This means that, compared to average web hosts, the system has extra layers of security to prevent hacking of your website.
Regarding FTP transfers, we were able to use SFTP, which is excellent for security.
Overall, we give HostMetro a perfect security score. Their security is cutting edge and above average.
HostMetro's customer support is US based and has already won several awards.
They are available 24/7.
So far, the user feedback we got is very positive.
HostMetro is also proud to offer a full money back guarantee for the first 45 days.
Finally, they promise not to raise your renewal rates for as long as you stay with them, which is extremely rare in the industry.
HostMetro currently offers top of the line hosting quality for an extremely low introductory price, which they promise not to raise for as long as your keep their account with them. At this level of quality the price is likely to increase for future customers, so you may as well grab the deal while it's still available (remember you have 45 days to try them out or ask for your money back).
Comment from: MP [Visitor]
This is the worst hosting service I’ve ever had the sad fate of using. They suspended my service because I had a cron job sending emails within my organization. They called it mail abuse. They wouldn’t un-suspend my account. I couldn’t talk to anyone because their phones don’t work. No one answers the online chat. Finally, I spoke with someone via their online chat and they said that they couldn’t help me. I received random emails from the admin asking me obscure questions like, “What are you going to do about this?” But they wouldn’t let me access my account to do anything about it. I know you’re thinking, this is a cheap service, but I PROMISE YOU WILL REGRET USING HOSTMETRO!
Comment from: David [Visitor]
I have been with hostmetro for just over a year if you ever want a Web page to load do not buy any of their packages. On average while monitoring my websites they get around 4000ms response time. As for their wild guarantees of 99% uptime this is a real joke. They struggle to get 97% uptime.
They also recently suspended my whole account as one of my websites had high resource usage. Why couldn’t they just stop one website that caused the issue. Instead they caused my other hosted websites to go down. I paid for 3 years upfront which was a mistake as they say if I cancel my account I will not get a refund for the 20 months I have left. AVOID AT ALL COSTS THIS HOST IS WORSE THAN USELESS.
Comment from: John Ad [Visitor]
I have been using Hostmetro with their hosting system and I am not happy at all.
Firstly, the sites are amazingly slow.
Second, they keep on suspending the account. They told that they suspend it because I am sending spam with my wordpress plugin Akismet.
I told them that Akismet is an official Wordpress.com plugin, and it is for malware and spam protection. The support is inexperienced, and sends me reports of the external attacks Akismet is blocking, claiming Akismet is sending these!
They suspend the whole website without informing.
Don’t buy it because it is cheap. It’s a waste of money
Comment from: Lisa [Visitor]
I need to issue a strong warning against HostMetro.
They have been nothing but trouble, extremely unhelpful, rude, dismissive. They blatantly lie about server uptime, they delete files without warning or confirmation, they lock me out of my account for no reason, they refuse to co-operate or answer emails. Their attitude stinks. I have given them numerous opportunities to sort out many of the issues with my hosting, but they have just been rude, ignorant and extremely unhelpful, unreasonable, often providing completely inaccurate advice.
The absolutely worst host ever - even worse than 1&1, and that’s something. So, people, stay away from HostMetro as they will rip you off. I would not host with them again if they paid me.
Comment from: Will [Visitor]
I have been using HostMetro for a year already and have nothing but great comments for them. Their support team provided me with excellent, fast service when I needed anything from them. Since I have received such great service and performance, I’m using them again for my next website.
Great job, guys!
Comment from: Mike Webmaster [Visitor]
I was with 2 main hosting company’s on here.. had lots of problem’s.. moving to Host Metro was a good move! great people.. no problem’s, they do what they say.. always there for me.. i will stay with them..
Comment from: Howard Hoyt [Visitor]
Unable to get straight answer from hostmetro WHY my error_log disappears approx every two hours.
Comment from: Lawrence [Visitor]
I signed up. Everything sounded great. Website fails. Not sure if they got hit with a virus or what. They seem to be having the same problem I was having on Hostmonster and Justhost. That’s was why I was going to move my stuff.
Comment from: Paul Ackers [Visitor]
I have signed up 3 days ago because of the low price. Definitely a good move. My site has never been as fast as since I transferred it to hostmetro. Everything just works! perfect.
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