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HostGator review
January 28, 2008 • Category: Reviews 
General
HostGator is an independent hosting company created by Brent Oxley. Today they are one of the world's 10 largest hosting companies, but despite the growth, he still takes personal involvement in customer satisfaction and will often handle concerns personally.
- Customers: 90,000 +
- Hosted domains: 700,000 +
- Created: 2002
- CEO: Brent Oxley
User experience
Our Host Gator test site showed good response and uptimes.
Follow up:
* Control panel: cPanel 10 -- We would have appreciated cPanel 11.
* Fantastico Deluxe - Up to date
PhpMyAdmin is not available through cPanel so if you want to administer your MySQL databases online you will have to install it yourself.
We were able to perform up to 6 simultaneous FTP upload which makes sites updates fast and easy.
Customer satisfaction
Overall, customers feedback shows they are generally satisfied with HostGator.
The one distinctive feature that makes them choose HostGator is being able to pay monthly.
Technical specs
- PHP version: 5.2.5 -- Up to date.
- MySQL version: 5.0.45 -- Up to date.
- GD library: 2.0.34 -- Up to date.
(Section updated on May 1st, 08)
Security
HostGator is running mod_suPHP and there is strong isolation between user accounts.
SFTP is not available.
Overall security is good.
Hosting Plans
Warning: HostGator's pricing does not necessarily vary linearly with the length of the plan. Refer to the table below for details.
 |
Hatchling | Baby | Swamp |
|---|---|---|---|
| Monthly fee (× 1 mo) | $8.95 | $9.95 | $14.95 |
| Monthly fee (× 6 mo) | - | $9.95 | $14.95 |
| Monthly fee (× 12 mo) | $6.95 | $9.95 | $14.95 |
| Monthly fee (× 24 mo) | $5.95 | $8.95 | $13.95 |
| Monthly fee (× 36 mo) | $4.95 | $7.95 | $12.95 |
| Disk space | 350 GB | 600 GB | 1,000 GB |
| Transfer (monthly) | 3 TB | 6 TB | Unlimited |
| Included domain name | 0 | 0 | 0 |
| Domains per account | 1 | Unlimited | Unlimited |
| MySQL databases | Unlimited | Unlimited | Unlimited |
| b2evo auto install | yes | yes | yes |
HostGator is one of the few hosts allowing you to pay monthly without being tied in into a long term contact.
You will get the first month for just a penny with coupon code "b2evo".
20 comments
I've been a customer of HostGator going on my 3rd year (Hatchling plan)and have always been quite satisfied.
02/10/08 @ 01:03
Comment from: RTFVerterra [Visitor]
I am just a hobbyist and website building is not my profession. I choose HostGator because of its monthly payment feature. The CPanel offers a lot, more than I can use. I made a trial and error intallation, I tried Joomla, b2evolution, wordpress phpnuke, and many others. Installation and unsinstallation are just a click of a button. My site is very young and I am new to this website development. Anyway, I only paid $0.01 for my first month of trial and error. No problem encountered so far with my Babay package.
03/08/08 @ 09:14
I tested for my own hostgator and I can say just good things about them. Their hosting company is well known and if you check for hostgator reviews you will get 99.9% of positive reviews (if not 100%).
03/17/08 @ 23:12
Comment from: Julia Allen [Visitor]
I switched from 1 and 1 to Host Gator a little over a month ago. I am very happy with Host Gator. I'm a newbie when it comes to anything to do with building a website and the features they provide, and they have been very patient and attentive in helping me figure things out. I like that they have something for everyone no matter what your level of knowledge is. You can start out simple and eventually build your own site.
04/08/08 @ 22:58
Comment from: Lane Watson [Visitor]
Host Gator is a terrific hosting company. I've had three sites with them over the past 5 years and I've never been aware of any downtime. Host Gator's customer support is par none! They are patient and fully attentive to your needs. This site's ranking is in no way reflective of this company. They should be #1 in my opinion.
05/19/08 @ 03:49
I've been on HG for over 4 years now.Not a single complain: His uptime is superb, his live support is always there to help.
What this review said about phpMyAdmin is false... If you got into Manage Databases you will find phpMyAdmin.
Beside, its distintive feature is its good prodcut and service, not the choice of pay montly.
08/06/08 @ 22:19
Been with them for about 2 weeks now. So far the support and service is great except for occasional mysql slow response.
08/27/08 @ 10:46
Comment from: Viet Ha Nguyen [Visitor]
just got my hosting package today..
excellent livesupport..and low cost for huge amount of features..
i'm still wondering how they can afford to offer so much stuff for so low cost
09/07/08 @ 00:32
I agree with Wit. Occasionally, the server is slow, but the service is great
09/30/08 @ 02:41
Comment from: Roseate [Visitor]
Hi,
I think I will try this one.
Thanks a lot for the info.
Regards,
01/13/09 @ 23:54
Hi,I have several packages with different hosting companies but I must tell that HostGator is No.1 for me. I agree with everything you write here and I have a great experience with them. My vote is excellent +, but first of all for their support and very kind employees.
02/05/09 @ 10:23
always provide great customer service, great provider.
03/03/09 @ 17:20
Comment from: Austin [Visitor]
Well only problem i had with hostgator was that they do not backup your website....
they leave that up to you and they didn't tell me that when i signed up.but overall there a excellent low downtime great webhosts.
just wish they would backup the site automatticly cuse mine got hacked lol
03/24/09 @ 02:16
Comment from: prolife [Visitor]
My friend told me hostgator is one of the top hosting company provides good service to it's client satisfactions.
04/04/09 @ 19:27
Comment from: Arthur [Visitor]
I wish I found out about HostGator earlier! After struggling with client stealing swindlers in the past I made the switch to HostGator. I figured one of the biggest hosting providers in the world won't steal my clients.Customer support is amazing, I was used to DirectAdmin and am now using WHM with cPanel on HostGator so I had a few questions. Every time I need support it only takes about 1 or 2 minutes before I somebody helps me. And so far they have been very professional and patient with me.
I would recommend host gator for any reseller like me or if you need a professional hosting environment for your business.
Of course we as resellers are on shared hosting at one of the biggest hosting providers in the world, so the ip's you get arent the best out there
I was not able to do whois checks on my website because the IP i was using alread did to many whois requests that day. So I just got myself a dedicated IP for and its all perfect now!HostGator is definetly A+ hosting with the best support out there!
05/25/09 @ 01:16
after reading the review i want to sign in
Comment from: Luigi [Visitor]
The setup took couple of days then the domain is not free unlike those other web hosting.
08/18/09 @ 08:57
Comment from: Mark [Visitor]
I've only had good experiences with HostGator. They have good hosting plans and great customer service.
09/24/09 @ 12:18
Comment from: Naomi Malone [Visitor]
I've been with hostgator for about a year and it has been a very good experience, with great customer service. You can almost always find instant help using the chat feature, and I have to say that even though they have thousands of customers, they give you very personal service.
11/22/09 @ 07:10
I really can't say enough good things about Hostgator. They do it the way it should be done. Regardless of time zone, I can always get the answers I need when I need them. Have not experienced ANY downtime on any of the sites I support. Hostgator is currently hosting about a dozen websites for me. I'd have to say (from my previous experience with other hosting companies) that they are one of the best (if not THE best) hosting sites out there. Their fees are very reasonable.
11/27/09 @ 04:57
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