Help us help you!

Read this…

We’d love to personally help each and every one of you to reach your goals as quickly as possible but distracting our engineers while they work hard on the next release is not a working long term strategy! If you’re a coder yourself you know you can’t disturb another coder when he’s "wired in"…

We can’t provide free or cheap one-to-one support by email, private message, chat or phone. (We can only do it for a limited number of users, as per our VIP Support offer.)

However, no matter what, we’ll gladly help you if you post your question in the public support forums. Also, please try the search field you’ll find at the top of these forums. You might find your question has already been answered.

Additionally, please note we’re working hard on keeping the user manual fresh and up-to-date. It has a search field too, which might prove incredibly helpful. Also if a page only partially answers your question, feel free to leave a comment at the bottom. You can count on us to come and update the page promptly.

But I can’t log in to post into the forums!

There are a couple of solutions to this: check out this page.

Would you prefer paid support instead?

If you would like to get in touch with an independent b2evolution professional, check out this page.

If you would like VIP Support directly from the core b2evolution team, check out this page.