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It is really reliabe.. the support team is doing very well..rely and forget..
Customer service is a joke. BEWARE - read the fine print on the Google and Yahoo incentive coupons as they are for NEW Adwords customers only and 'ix' refuses to own up to their misleading enticements.
Seems that they are really in Russia as the staff last names are all Russian and the poor English looks like it was ent thru Bablefish or something... I am really not impressed.
Hi Patrick,
I am very sorry you had a poor experience with the IX support system and I am wondering if there is anything I can help you with at this time?
IX is constantly upgrading its support system and Customer Relationship department as we continue to grow and service more clients.
Through education, training, and comments such as yours IX will soon provide the best support on the market.
Thanks and let me know if I can help.
Jeremy Fox
IX Web Hosting
Jeremy Fox,
what took you so long to respond to the unfriendly comments?
Is it true that your adverts and packages are misleading? A few years ago, I transfered my domains from a competitor to you because you were doing well, but I had to move away back to the old I think you should sit up
The service is of very high quality. We have already hosted 7 sites and never in last two years the sites have been down.
moreover their prompt reply to our queries has indeed helped to over come the difficulties we had faced during the development.
Keep it up IX
good wishes
Soumya Dev
I have used IX for years and have been very happy. Unfortunately they recently dropped Front Page Extensions forcing me to look for a new company. I just don't have the time to make a whole new website with another program.
Been with IX for nearly 2years. So far they are at the top of my list. Reliable, fast, good communication and top tech support. In fact I moved my websites from other hosts to IX. When it comes to tech support I care nothing where they reside for as long as they know their staff and so far I had no problem. I'm rather unforgiving when it comes to hosting and have no hesitation to dump a host if it doesn't live up to my expectations. So far I dumped 2 hosts and switched over to IX. If, however, IX fails with me, I'll dump it in a blink of an eye. But 10/10 so far.
| « PowWeb |
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7 comments
It is really reliabe.. the support team is doing very well..rely and forget..
02/01/09 @ 22:48
Comment from: Patrick Springer [Visitor]
Customer service is a joke. BEWARE - read the fine print on the Google and Yahoo incentive coupons as they are for NEW Adwords customers only and 'ix' refuses to own up to their misleading enticements.Seems that they are really in Russia as the staff last names are all Russian and the poor English looks like it was ent thru Bablefish or something... I am really not impressed.
03/01/09 @ 18:43
Hi Patrick,I am very sorry you had a poor experience with the IX support system and I am wondering if there is anything I can help you with at this time?
IX is constantly upgrading its support system and Customer Relationship department as we continue to grow and service more clients.
Through education, training, and comments such as yours IX will soon provide the best support on the market.
Thanks and let me know if I can help.
Jeremy Fox
IX Web Hosting
06/15/09 @ 21:06
Comment from: Pet [Visitor]
Jeremy Fox,what took you so long to respond to the unfriendly comments?
Is it true that your adverts and packages are misleading? A few years ago, I transfered my domains from a competitor to you because you were doing well, but I had to move away back to the old I think you should sit up
08/04/09 @ 20:21
Comment from: Soumya Dev [Visitor]
The service is of very high quality. We have already hosted 7 sites and never in last two years the sites have been down.moreover their prompt reply to our queries has indeed helped to over come the difficulties we had faced during the development.
Keep it up IX
good wishes
Soumya Dev
08/25/09 @ 11:03
I have used IX for years and have been very happy. Unfortunately they recently dropped Front Page Extensions forcing me to look for a new company. I just don't have the time to make a whole new website with another program.
10/02/09 @ 09:23
Comment from: Igor Palmer [Visitor]
Been with IX for nearly 2years. So far they are at the top of my list. Reliable, fast, good communication and top tech support. In fact I moved my websites from other hosts to IX. When it comes to tech support I care nothing where they reside for as long as they know their staff and so far I had no problem. I'm rather unforgiving when it comes to hosting and have no hesitation to dump a host if it doesn't live up to my expectations. So far I dumped 2 hosts and switched over to IX. If, however, IX fails with me, I'll dump it in a blink of an eye. But 10/10 so far.
11/08/09 @ 16:34
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