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I have used UK2 for many years, this year however they have seriously let me down. I used UK2 to host my domain, the hosting side was ok, but not a great deal compared to say HostPapa who I also use. Over the course of the past 9 months I found that on a few occasions that mail was being filtered out by UK2 without my consent. I had not set up any filtering as UK2 basically relayed it to another mail account, so they were not even storing it. If you are reliant on generating business via email and the web you cannot afford to have precious leads filtered out by your service provider. That happened to me on three occasions. On the last occasion I moved everything away from UK2.
When discussing this with the technical support it was clear to me that they did not have a good handle on exactly what they were doing on their end. I suspect that they used some automated filtering based on blacklists, but perhaps did not fully realise what they were doing or the implications of it. I asked several times for all filtering to be turned off. Despite assurances it continued to happen. While UK2 claimed that mail was not being delivered because it originated from blacklisted sites (those that have potentially sent spam at some time), I could receive those mails on my Yahoo account, GMail account, Hotmail account & my Hostpapa accounts etc etc. But not on my primary UK2 account.
These guys used to be great a few years back, not sure what has happened to them this year. I don’t rely on them any more, and I was with them for around 10 years.
Shows a Typo3 logo on sales page but this needs php version 5.3 or higher and their servers show php version 5.2 so Typo3 wont run on these servers until they update.
Slow to respond to issues at times. Some technical support staff don’t have a clue and will often blame the volumes of traffic (80k daily hits is not a lot) and/or the number of sites hosted (8 on an unlimited plan) for the fault.