Troubleshooting

  • My users do not have access to the files section / upload

    There are several permissions involved: The user needs to be in a group that has at least View permissions for "Files" (to browse files) or Add/Upload permissions for uploading (see the Users & Groups tab) Additionally, the user needs to… more »
  • Media File & evocache Permission Errors

    If you are reading this, you probably encountered a file permission error within your /media directory. The /media directory is the directory on your server where b2evolution will store all the files/images you upload to your blog. Apparently, b2evolu… more »
  • Uploading large files

    I can’t upload big size pictures and graphics even though my web server has unlimited upload For upload size issues, go to Global Settings > Files > File creation options > Maximum upload filesize and setup your upload limit size. more »
  • Black thumbnails with red error message

    Black thumbnails saying "Ewr-access" or ".evocache folder read/write error! Check filesystem permissions." [image:526:] [image:528:] That message means b2evolution cannot create or access the thumbnail image file or a directory to… more »
  • Invalid filename

    b2evolution restricts the filenames you can use. You can control this in the "Global Settings" in the "Files" and "File types" tabs. The default settings are set for maximum security and compatibility. We do not recommend… more »
  • Media directory "xyz" could not be created

    "The blog/user’s media directory «xyz» could not be created" b2evolution (actually PHP) has no permission to create the directory needed for storing the media files belonging to a certain blog or user. Make sure all… more »